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Why do you disconnect me with no warning?

  1. theelephantschild
    Member

    Why, when I am actively writing on my blog, do I suddenly have to go Sign In because you have disconnected me without telling me so. I lost probably two hours of work, and I'm furious. Why do you disconnect me with no notification and I cannot save my work?

    The blog I need help with is americanelephant.wordpress.com.

  2. No one here is disconnecting anyone so don't personalize technical issues please. What you describe sounds like it could be an issue with your ISP.

    If you are not running one of the browsers and versions listed at http://browsehappy.com/ please try upgrading or switching first.

    If you are running one of the browsers and versions listed at http://browsehappy.com please do these four things:

    1. Try clearing your browser’s cache:

    http://www.google.com/support/accounts/bin/answer.py?hl=en&answer=32050

    2. Make sure that you have third-party cookies enabled: http://en.support.wordpress.com/third-party-cookies/

    3. Try with all browser extensions or add-ons temporarily disabled.

    4. Try enabling HTTPS: http://en.support.wordpress.com/https/

    If it’s still happening, let us know which browser (and version of it) you’re using and post any error reports you get.

  3. You may be able to recover an earlier post revision. Go to Posts > All Posts, hover over the title of the post, click Edit and check the Post Revisions module for previous saved versions of the post. http://en.support.wordpress.com/posts/post-revisions/

    If you're not seeing the Revisions module while on the editor screen, click Screen Options (top right corner of your Admin page) http://en.support.wordpress.com/screen-options/ to activate it. Then select the post and page modules to include them. http://en.support.wordpress.com/modules/#list-of-modules Then you ought to be able to go here > Dashboard > All Posts > Posts and locate the post and recover it from post revisions.

    If you cannot locate the post for locating and restoring a post revision, and it's not in your Trash folder http://en.support.wordpress.com/trash/ then you will not be able to recover it. http://en.support.wordpress.com/trash/#restoring-from-trash

  4. Sorry for the trouble!

    We're going to look into this and keep it from happening in the future.

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