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Why does the cropping photo button not work like it used to?

  1. experimentingaswegrow
    Member

    Until recently, I was cropping images easily. Now, after the appearance of the photo editing page changed--about a month ago?, the crop button is grayed out when i want to edit my photos, and I am unable to click and drag the box to crop the picture. (The rotate functions are still available). What do I do? What happened?

    The blog I need help with is experimentingaswegrow.wordpress.com.

  2. If you are not running one of the browsers and versions listed at http://browsehappy.com/ please try upgrading or switching first.

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    If you are running one of the browsers and versions listed at http://browsehappy.com please do these four things:

    1. Try clearing your browser’s cache:

    http://www.google.com/support/accounts/bin/answer.py?hl=en&answer=32050

    2. Make sure that you have third-party cookies enabled: http://en.support.wordpress.com/third-party-cookies/

    3. Try with all browser extensions or add-ons temporarily disabled.

    4. Try enabling HTTPS: http://en.support.wordpress.com/https/

    If it’s still happening, let us know which browser (and version of it) you’re using by checking here if necessary http://supportdetails.com and also post any error reports you get.

    Once we know you are up and running with a current browser version, please read this thread http://en.forums.wordpress.com/topic/changes-to-media-handling?replies=1 and then post any specific issues you have here and we will help you with them.

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