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Why get my own comments spam, and why cant I comment???

  1. Why get my own comments spam? And why cant I comment??? have I done something wrong???

  2. it's a common thing that happens. check your akismet folder in comments through dashboard, you may find your comments. remove it from akismet so that it will learn you're not spam and hopefully it won't happen.

  3. Your comments should be okay now.

  4. No mark and sulz, it doesen´t work. I can´t leave a comment at my friends blogs, and my own commets get back to me as spam.
    Please help me out, feels a lillebit lonley when I can´t comunicate

  5. Mark When I locked att akisment, it says that I have one akismet. But I have non. Jag have removed all of them.
    Something is wrong. Great if you can help me out

  6. Please go to http://podz.wordpress.com and leave a comment.

  7. No Mark, I can not see my comment on the testinglist. please heeeeelp
    sofia

  8. I think you should now be okay - leave another comment?

  9. Thank you so much for your help Mark. It works now. sofia

  10. Can we please stop saying that it's a common problem? It's not.

    You're also not seeing what Mark and other staff members are seeing. There may be a very good reason why some folk's comments are marked as spam.

  11. that was the impression i get from the many threads related to this issue. even mark did not expect the problem to have lasted as long as it did.

    also, i did not meant this as an offhanded remark. i wanted to reassure that she probably did not do anything wrong.

  12. Dr Mike, we get posts like this daily. How frequently does something have to happen for us to say that it's common? Besides, when it happens to you for the first time, it freaks you out and you are really worried. By letting the bloggers know that we've seen this many times before and it gets resolved, we can relieve their anxiety. Nothing is gained by pretending this is rare.

  13. What's I'm saying is that in some cases, the system may be working correctly by calling the comment spam. Calling it a 'problem' is incorrect as we're not in a position to see why it is occuring.

    We have folks coming is here asking about their ToS'ed blogs as well every so often and they go on about how their posts about MLM and affliate schemes are white as driven snow. Is this also a common problem?

    I agree with trying to calm folks. I just disagree with the 'common problem' label.

  14. Okay here's my two cents worth.
    (1) IMO bloggers making queries about Akismet marking my own comments as spam should be immediately directed to http://akismet.com/contact/

    Reasoning: Volunteers cannot assist. We cannot see what's going on and we do not have backend access in any event. When we blah, blah, blah and, in the end, send them to Mark, we simply delay the bloggers from getting staff attention promptly.

    (2) IMO bloggers making queries about the stats plug-in should be immediately directed to contact staff.

    Reasoning: Volunteers cannot assist. We cannot see what's going on and we do not have backend access in any event. When we blah, blah, blah and, in the end, send them to Mark, we simply delay the bloggers from getting staff attention promptly.

    (3) IMO bloggers making queries about API keys not working for them should be immediately directed to contact staff.

    Reasoning: Volunteers cannot assist. We cannot see what's going on and we do not have backend access in any event. When we blah, blah, blah and, in the end, send them to Mark, we simply delay the bloggers from getting staff attention promptly.

  15. Gotta admit that I disagree with all three.

    1) Without going into too many details, I know the IP addresses that are leaving comments being marked as spam on my own wordpress and wpmu installs. Let's just say I'm able to keep track. I also know what IP addresses we being my own hosting block at the routers as abusive.

    Granted that I'm not akismet though and I can't say for certain but usually since I can see an IP address here, I can do my own lookup and usually do a judgement call.

    Again I don't have access to akismet's record and I may be wrong but usually I can take a pretty good guess. There's good reasons why I block 1-2 million connections every day from my boxes.

    This is also why i usually ask for links to comments that were caught as sometimes we can see an issue with what's being written.

    2) The stats plugin is a toss up and I'll take a shot as we can give an answer or not. Gotta admit that with my own clients, it's not being used much. The offsiteness of the stats has caused issues with some folks. I persoanlly was hoping to see the stats added into the botd and tag system but, since it's not, I'd rather use awstats myself.

    3) Disagree as half the time, it's the outbound blocked port 80 that's causing the issue. Either that or the email address is not know to the wordpress install and that's the issue.

  16. Well then, I have something to say about that too.

    Moderators with Staff privileges
    We are all volunteers here Moderators and bloggers alike. The fact that wordpress gives you and presumably trent too the ability to view our IP's even though you are not on staff is IMO questionable business behaviour.

    If wordpress wants to give Moderators technical aides that's fine with me, provided they put them on staff. I also feel the same way about lists of bloggers and their blog url's being given to anyone who is not on staff - it's questionable business behaviour.

    Time wasted - Not much gained.
    Making the posting party wait, until you are online, is an unnecessary delay that does nothing to solve the blogger's problem. And the fact that you have a hosting company and access to information about abusive IP's is not "key" to solving the problem at all because these problems are not solved on the forum. In the end, the bloggers still have to be directed go to Mark.

    Taking a shot at answering stats questions - another time waster
    I've been here long enough to know what to post to the forum and when it's necessary to see what I post go up and down the front page of the forum before I go to staff. Consequently, I don't diddle around. If I ever have a problem like the 3 above I know that it can only be solved by staff. Consequently, I don't post to the forum. I contact Mark. Unfortunately, other bloggers are not able to discern which matters can only be solved by staff so they endure "the run-around". IMO that sucks.

    API's
    From now on when anyone posts on this I will save them time by saying right off the top: "drmike observes that it's frequently the outbound blocked port 80 that's causing the issue. Either that or the email address which is not know to the wordpress install and that's the issue."

  17. Akismet deals with at least 6 million spams a day.
    Yes there may be some mistakes but for that to add up to 0.1% of users posting here would mean a huge number of posts in this forum. As with all issues we only get mistakes posted here so a sense of the overall perspective is important. (If you did something 6 million times a day at which point after how many errors would you reasonably expect it to be called 'common' ?) All people need to know is that it can be fixed and to use either of the contact forms.

    The API key + stats. They must be an admin on the blog that they key comes from. If people shared their key then that would cause an error. They need their own key, deactivate the plugin, reactivate then put their key in.

    API key not working. The Akismet FAQ has the answers. And they must be using the latest WP release.

  18. Thanks for all that information Mark.

    (1) Apparently you agree with my first point above on Akismet is marking my own comments as spam.
    All people need to know is that it can be fixed and to use either of the contact forms.

    (2) On how to handle "stats plugin queries"?
    The API key + stats.
    They must be an admin on the blog that they key comes from. If people shared their key then that would cause an error. They need their own key, deactivate the plugin, reactivate then put their key in.
    API key not working. The Akismet FAQ has the answers. And they must be using the latest WP release.

  19. timethief - I had access to all the forum details at the wordpress.org forums. Mods and admins there have that information. It's nothing secret and does help when giving advice. There is nothing questionable about it. I always made it very plain at the .org forums, codex and the mailing list what people could and could not do. There are no secrets here.

    I wouldn't post as you suggest in your last paragraph.

  20. @mark
    (1) I will not use the last paragraph.
    (2) Thanks for confirming that Moderators being able to see IPs does help when giving advice. I'm interpreting that to mean it's not questionable because it isn't secret and I hereby concede that point. :)

    @drmike and mark
    My focus is on delivering the best advice, in the most timely fashion, to bloggers making queries on the forum. This conversation has been productive. Thanks :)

  21. I rate something as common if it happens to bloggers often enough that it shows up in the forum on a daily basis. Calling this common is no reflection on Aksimet: the number of spams it stops is anything but common, it's phenomenal. But what I am focused on is the bloggers, and saying "don't sweat it, this happens a lot" does calm them down and put things in perspective. If you blog daily for six months and reply to comments in a new comment it WILL happen to you. It's happened to me half a dozen times and I've only been here a year and a bit.

  22. go to bed a little earlier yesterday and commongate breaks out! =)

    looks like there are two schools of thought. one says in comparison to the 6 million spam on average caught a day, the few threads reporting of akismet errors is not common. the other says in comparison to the threads reporting of akismet errors on average twice a day, it is quite common. neither wrong, neither right, i guess it just boils down to which school of thought one subscribes to.

    should a similar situation occur in the future, would it be more appropriate if i use a phrase like this is an issue that has occured before in attempt of reassuring op? saying it's (relatively) common without using the word common.

  23. This is what Mark said:

    (1) On Akismet is marking my own comments as spam.
    All people need to know is that it can be fixed and to use either of the contact forms.

    (2) On how to handle API and "stats plugin queries"?
    They must be an admin on the blog that they key comes from. If people shared their key then that would cause an error. They need their own key, deactivate the plugin, reactivate then put their key in.
    API key not working. The Akismet FAQ has the answers. And they must be using the latest WP release.

  24. well, it happened to me, i.e., my comments were marked as spams and I could not post a comment at any blogsites-not even in non-wordpress blogs! really odd.

  25. How do you know they got marked as spam? Also do these other non-wordpress sites use Akismet? May want to check on that. If you have access, per teh thread that you post in, make sure that you mark them as nonspam and send them in for review. if you're not doing that, you're just making the problem worse instead of trying to make it better.

  26. after discovering this forum, i checked on the spammed comments where I found my comments marked as spam. Yes, i already did "de-spam" my comments. Also, I went to the website of akismet to report on this. only after doing these (de-spamming my comments and reporting to akismet) was i able to comment again on various blogs on wordpress.

    As to the non-wordpress site, i'm not sure whether they use akismet but i was able to post comments after doing de-spam and report. will do as advised. thanks. :)

  27. Cool. Glad you got it working.

  28. Akismet always pulls my comments to my own blog as spam. I have been telling it for a couple of months that these comments are not spam, taking them out of the queue, but it still does it. My comments to other wordpress blogs are also pulled out by Akismet. I know this because other bloggers have told me that they found my comments in their spam queues. Can something be done about this? I have contacted Akismet (two days ago) and gotten no response. Help!

  29. try contacting support here (support[at]wordpress.com) with as much detail as possible - your username, email address, examples of spammed comments, etc.

  30. There is a sticky thread at the very top of the forum on this issue (and related ones) as well.

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