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why is dot com spelled out??

  1. I bought cassiefindley.com from GoDaddy, and then bought WordPress Value Bundle so I could blog from WordPress. I did not put it in as Cassiefindleydotcom...so I am not sure why this has happened? I called GoDaddy and they said the transfer to WordPress was done correctly and now the website is under WordPress' support. I e-mailed WordPress over 2 days ago and have not heard back. I am frustrated because it is not the correct web address. How can I fix this?

    Thank you!!

    The blog I need help with is cassiefindleydotcom.wordpress.com.

  2. If you entered it as cassiefindley.com in the sign up screen, the system here interpreted the .com literally and converted it to 'dotcom'. I don't know why, but it seems to happen.

    Had you just entered 'cassiefindley', you would have been fine.

    You should be able to change it here:

    http://en.support.wordpress.com/changing-blog-address/

  3. Thank you for the help. I am still so confused. Cassiefindley.com doesnt work....why doesnt it work? Has anyone experienced poor customer service with WordPress? I have sent them 2 emails and not received a response.

  4. Email is absolutely the slowest way to get help at WordPress.com. Just follow the instructions in the link that notawoodpecker gave you and that should fix this problem.

  5. So I have a question...did I do this right??

    I am starting a blog. I bought Cassiefindley.com from GoDaddy, and then went to WordPress and bought the value bundle. I transferred Cassiefindley over to WordPress. However, now Cassiefindley.com won't load...and I do not want the .wordpress part of the address. Did I do this right? I called GoDaddy and they said it looks like I had Cassiefindley.com linked up correctly to WordPress and it is WordPress' problem that Cassiefindley.com isnt working. What can I do?

  6. I did the domain mapping correctly according to GoDaddy.

  7. I guess it depends on what you want to accomplish. If you don't care about the underlying sub-domain name, you can use Domain Mapping to point cassiefindley.com to cassiefindleydotcom.wordpress.com

    If you want to change the underlying sub-domain from cassiefindleydotcom.wordpress.com. to cassiefindley.wordpress.com, use the link above. You can then use the Domain Mapping link to point cassiefindley.com to cassiefindley.wordpress.com

    For Domain Mapping, see: http://en.support.wordpress.com/domains/map-existing-domain/

    Now, if you've already done the Domain Mapping here, it can take 2-3 days to fully take effect, so you'll just have to wait.

  8. Can I e-mail any of you for more help? I feel completely lost. Thank you so much!

  9. @cassiebirkett
    I tagged this thread awhile ago now so you will receive Staff support. Please subscribe to it and then you will be notified when Staff respond.

  10. I am already subscribed to this thread. I don't need to do anything else correct? Thank you so much!

  11. You're welcome and no you don't need to do anything else but wait.

  12. I took a look at cassiefindley.com and everything is working properly. Can you please try clearing out your cache?

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