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1. horrorward
   Member
   Oct 18, 2012, 5:45 PM

   The header on my page will sometime show up and other times it won't/ Any ideas on what I can do to prevent this?

   Thanks!
   Blog url: http://horrorward.wordpress.com/

2. juliarevitt
   Member
   Oct 18, 2012, 6:07 PM

   Hi,

   I can see it with no problems - I've loaded your page several times. Could be a slow internet connection. It's quite big at 260kb - you might want to make it a .gif file which may help speed it up or compress the .jpg?

   Julia

3. horrorward
   Member
   Oct 18, 2012, 6:41 PM

   Thanks for your response! If you don't mind me asking are you using a pc or a mac?

4. juliarevitt
   Member
   Oct 18, 2012, 6:50 PM

   I'm on a mac.

   Julia

5. timethief
   Member
   Oct 18, 2012, 6:55 PM

   Is the header image found in your Media Library?
   Is the image the exact dimensions specified by your theme (760 by 200 pixels) ?

6. horrorward
   Member
   Oct 18, 2012, 10:04 PM

   Julia: So am I, but whenever I'm on a PC it won't show up, huh. But looking at the file it is a .jpg so I'll go ahead and convert it. Thanks again!

   timethief: The dimensions are correct and it is in my media library.

7. timethief
   Member
   Oct 18, 2012, 10:05 PM

   Please post the URL for the image file so Staff can take a look at it.

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