Hi, Richard or Michiecat --
This is Sunday, January 27.
I just received an e-mail from WordPress asking for a "rating" of your support efforts on my behalf. It only gave me three options: thumbs up, thumbs down, or a wobble of the hand. I needed to comment more specifically than that, and I did so when I responded. However, your form query gave as an e-mail address "donotreply.com"!!!
Thus, I feel it necessary to send this additional e-mail (which also contains the info I wrote in that response). But first, I want to point out to you that my experience has shown that it is too difficult to reach a helper there at WordPress; I had to enlist the aid of a computer-geek friend of mine to help me get through to you. Also, why are not type font choices available to your users? The remainder of this e-mail deals with that issue.
Before I paste on this message that other e-mail's message, I want to emphasize that I don't harbor any ill feelings against you or WordPress. How could I dare do that when I am receiving your services free of charge?!! I just feel the desire to give you a little friendly advice: Work on simplifying your system, make it easier for folks to reach a real person, and don't mess up the posts by altering their type fonts.
Now, here's what I sent in that reply to your request for a review:
Sorry that I can't respond to your request for a rating. Although you apparently have solved the problem of my not being able to print out my posts, now another problem has arisen, supposedly as a result of your work on my blog.
The new problem is that you have somehow reversed the fonts at the "Edit" and "View Post" locations. Formerly, when I wrote a new post, the font I was working with was a
one; and then, when I published the post, the resulting product appeared in a
font (presumably Times New Roman). I liked that system well enough. I always use Times New Roman whenever I write an e-mail or an essay via MS-Word. But now, when I pull up my WordPress blog, the "Edit" page is in serif and the "View Post" page is in sanserif.
Please return my blog to its former appearance. Please, please, please make the published page be in Times New Roman or whatever relaxed, comfortable serif font you formerly employed there. A sanserif font looks too much like a telegram!!!
When you have acceded to my above request, I will be happy to rate your support in the format you apparently prefer.