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Why won't my posterous bog import after multiple attempts?

  1. conhartke
    Member

    I have been asking to move my posterous blog over for weeks. I have deleted the request (in tools - following all instructions, very basic - the error is not on my side) and started over 3 times. Do I need to give up? Is there anyone willing to actually look at it and make it happen?

    http://smokiescabin.posterous.com/
    Blog url: http://conhartke.wordpress.com/

  2. timethief
    Member

    Hello there,
    This thread is flagged for Staff assistance with your import.

  3. conhartke
    Member

    Thank you. I appreciate that.

  4. kathrynwp
    Happiness Engineer

    Hi there, I'm sorry you're having trouble with your Posterous import. We'll investigate what's going on and get back to you with next steps.

  5. kathrynwp
    Happiness Engineer

    We've deleted the old import process, would you mind trying again? We recently updated the Posterous importer.

    If you see any error messages at all, could you please let us know what they say so we can analyze it further.

    Thanks very much and we apologize for the inconvenience of having to try this multiple times - we realize it's frustrating!

  6. conhartke
    Member

    Once I put in my password the screen basically went blank (URL said http://conhartke.wordpress.com/wp-admin/admin.php?import=posterous&step=3). So, I doodled around to get back to tools, import and it says it's in process. Fingers crossed!

  7. kathrynwp
    Happiness Engineer

    Thanks for the report. Please let me know how it goes! Imports can sometimes take up to 24 hours to complete. :-)

  8. conhartke
    Member

    I'm put a reminder in my Outlook to check on it late tomorrow. Will let you know.

  9. conhartke
    Member

    As of 6:30 p.m. eastern time it still says:
    Processing…
    We're processing your import now and will send you an email when it's all done. If you don't hear from us within 24 hours, please contact support, and we'll get everything fixed.

  10. timethief
    Member

    This thread has been flagged for Staff attention.

  11. kathrynwp
    Happiness Engineer

    Thanks for letting me know. We'll investigate further and I'll get back to you.

  12. dllh
    Staff

    Hi there. I've opened a private ticket to see if we can help get this sorted out for you. Thanks!

  13. betterlesson
    Member

    Hi, I am having the same problem with importing my posterous blog (blog.betterlesson.com) to my wordpress blog (betterlesson.wordpress.com). Can someone please help? No one has tended to my thread here http://en.forums.wordpress.com/topic/import-from-posterous-still-processing-after-3-days-not-working?replies=2#post-1073774

    Thanks for the help!
    Chris

  14. timethief
    Member

    @betterlesson
    I marked the first thread for Staff support. Hopefully you will not post to multiple threads, as doing that will mean it takes longer for you to get help.

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