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WordPress Premium features not used

  1. Hi,
    we finally do not need neither use the WordPress Premium features. Can you please cancel our subscription and reimburse us if possible?
    Kind regards,
    Hervé Postic

    The blog I need help with is universwiftnet.wordpress.com.

  2. Provided you are logged in under the same username account that purchased the upgrades, you ought to be able to request a refund from your dashboard > Store > My Upgrades

    WordPress.com provides a 30-day refund on all upgrades except Domain Registrations, Domain Renewals, http://en.support.wordpress.com/domain-mapping/cancel-domain/ and Guided Transfers.
    http://en.support.wordpress.com/upgrades/#refunds
    Note: It takes from 1 - 2 weeks for the refund to be received.

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