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For Bell Canada Customers WordPress.com too slow to respond?

  1. bongocelebrity
    Member

    Since yesterday I have been experiencing this problem.Wordpress.com has suddenly become too slow to respond.It takes me forever to post,edit posts etc etc.I have a high speed internet and have tried to use different browsers but still facing the same problem.Is anybody else experiencing the same problems.Other websites seems to be working normal.

  2. I just posted a complaint similar to yours. I'm having the same problem. Anyone else?

  3. bongocelebrity
    Member

    Avrobeson,
    This problem is still there.The admin panel is extremely slow.Now even my blog http://bongocelebrity.com takes forever to open.Some of my friend's blogs at WP doesn't open at all!What's happening?

  4. I have had this problem once myself. I got a sort of "white out". The writing box did not show up after an edit.

  5. We're not experiencing any obvious outages, server problems or other issues.

    avrobeson and bongocelebrity, you're both at the same ISP. It's likely the problems are local to you.

  6. bongocelebrity
    Member

    Thanks for the reply tellyworth,
    What do we do now?Any details that we can contact our ISP with regarding this problem?Or the problem should automatically disappear after sometimes?Please advice.

  7. Thanks tellyworth. But I'm not having any other internet problems, only with wordpress.

  8. bongocelebrity
    Member

    Contacted my ISP..they say they don't have any problem either...

  9. I don't know what the problem might be. But it only affects the two of you, and your IP addresses are almost identical.

  10. bongocelebrity
    Member

    tellyworth,
    Painful and strange...worse enough is when the ISP says..they don't have any problem with WP.I have cleared everything I could clear on my computer but still...lucky is not on my side.

  11. Sigh. Luck's not on my side either, bongo. Hopefully this will clear itself up, eventually. It's so frustrating!

  12. bongocelebrity
    Member

    Avrobeson,
    Its half an hour after midnight here,I have tried everything I could possibly try.Have contacted my ISP,my computer manufacturers and have also written to WP support(I am waiting to hear from them...at least say something).I have been frustrated with some WP issues before but this one seems to be getting in my nerves...real.Its more than frustrating!Please if you get a solution before I do..don't just disappear,I will be crying to know.Otherwise,I will have no choice but to give blogging a huge break.Thanks

  13. bongo: it's unlikely there's anything we can do from here to work out what the problem is. Unidentified network issues are hard enough to diagnose at the best of times, and essentially impossible unless you're sitting at a computer that has the problem.

    You could try connecting your computer to a different ISP on a different network. If the problem doesn't occur it will confirm that the problem is at your ISP.

    Firebug's network monitoring feature might shed some light, but it requires some technical knowledge to interpret.

    http://www.getfirebug.com/net.html

  14. tellyworth,
    Thanks for the reply.I have already tried to use other networks,other ISP I mean.The problem is the same.I have changed computers,have used different manufacturers,different OS...the problem still remains at large.The problem comes when I am logged in my admin panel.In most of the times I can not even log out of my admin panel.

  15. I'm having the same slow response problem, yet other sites load very fast. I'll have to watch and see if I can find something. I, too, thought it was the WordPress servers.

  16. computerfella: your IP address is almost identical to bongocelebrity and avrobeson.

    If I had to guess I'd say there's a problem with a transparent proxy server. But other than your IP addresses we have basically nothing to go on.

  17. Would a tracert help?

    I'm just throwing out ideas. I'm not an expert or anything like that, just a geek wanna be :-)

  18. bongocelebrity
    Member

    Thanks guys for your concerns.I appreciate the help each one of you is trying to offer.That means a lot to me as a member of blogging community.Lets wait and see!

  19. Just wanted to say that wordpress is really slow for me as well. And I'm not having this problem with other websites I visit.

  20. styleraven: your IP address is the same as the other three.

    If one of the four of you knows how to use traceroute and Firebug's network monitoring feature, you could send the results to support. I can't promise a fix but we'll look at it.

  21. bongocelebrity
    Member

    I have no idea how to do that tellyworth.May be my fellows.Are you there?

  22. bongo...

    To do a traceroute if you're on Windows (will definitely work for XP and probably Vista and 2K as well)...

    1. Open a command window (start - run - type "cmd" minus the quotes - enter)
    2. At the c prompt type "tracert wordpress.com > tracert.txt" minus the quotes then enter.

    You probably won't see anything happening in the window until you get a new c prompt back because it's redirecting the output from tracert to a file called tracert.txt. Look at the c prompt. That'll tell you what folder to look in to find tracert.txt (or you can search using the built in Windows search utility) but it will probably be in C:\Documents and Settings\Your Account Name (for example, C:\Documents and Settings\Kathryn).

    If you're using Vista, you may have to start the command window as an administrator, I can't remember, and the folder where the file will get saved will be something different (I don't feel like booting back to Vista to find out for sure).

    I can't speak to how you'd do this on a Mac.

    In Linux open up a shell window and at the command prompt type "traceroute wordpress.com > traceroute.txt" and hit enter. It'll save it in your home directory. It'll look like this (and very similar in Windows too)

    [kathryn@Galaxy ~]$ traceroute wordpress.com > traceroute.txt
    [kathryn@Galaxy ~]$

    @tellyworth, I can send you the traceroute from my machine that isn't having connection problems if it would be useful to you.

    It's easier to copy/paste out of a text file than it will be to do it out of the command window.

  23. bongocelebrity
    Member

    Thanks katm
    I will try to do that and will e-mail support the results.I hope it works because honestly,as a blogger, I wanna worry about the contents much more than the slowness of uploading speed and even logging out speed!

  24. katm: no need to send us a good traceroute, thanks. All staff members work remotely so that's an easy thing for us to check.

  25. I had this problem once about 2 weeks ago
    It was soooo..... slow
    Just like a server maintaince that I had experinced before

  26. This is what happens to me on bongocelebrity's site, as well as many pages on wordpress.com: Safari status bar gets to "loading wordpress.com/features/", completed 20 of 21 items.... and never completes. Page seems intact as far as i can tell. but it is annoying. and gives me some trepidation....

  27. bongocelebrity
    Member

    I have already done the traceroute test.I have sent the complete results to WP support.I hope someone will have a look at it or actually will get it because for the past four days I have been writing to support and no one has been getting back to me even to say "yes,we got your e-mail and we are working on it".

  28. Here is my trace route:

    Tracing route to wordpress.com [72.233.2.57]

    over a maximum of 30 hops:

    1 1 ms 2 ms 2 ms 192.168.0.1

    2 22 ms 20 ms 27 ms sud-lns-1.vianet.ca [66.186.93.1]

    3 22 ms 28 ms 22 ms sudbury-core2-i1-0-0.vianet.ca [209.91.191.237]

    4 22 ms 21 ms 20 ms 67.69.244.5

    5 22 ms 20 ms 20 ms core2-sudbury98_POS11-0.net.bell.ca [64.230.157.197]

    6 24 ms 25 ms 24 ms core4-toronto63_POS1-1_.net.bell.ca [64.230.137.185]

    7 36 ms 42 ms 46 ms core1-chicago23_pos12-0-0.net.bell.ca [64.230.147.14]

    8 37 ms 48 ms 43 ms bx2-chicago23_POS11-0.net.bell.ca [206.108.103.138]

    9 48 ms 36 ms 62 ms sl-gw36-chi-12-0.sprintlink.net [160.81.109.193]

    10 104 ms 39 ms 38 ms sl-gw36-chi-15-0-0.sprintlink.net [144.232.26.65]

    11 51 ms 48 ms 47 ms sl-crs2-kc-0-4-0-2.sprintlink.net [144.232.18.215]

    12 58 ms 62 ms 62 ms sl-crs2-fw-0-4-0-1.sprintlink.net [144.232.19.140]

    13 64 ms 60 ms 60 ms sl-st21-dal-12-0-0.sprintlink.net [144.232.9.194]

    14 62 ms 62 ms 69 ms sl-lodst-128297-0.sprintlink.net [144.228.250.94]

    15 61 ms 61 ms 67 ms 63.164.96.databank.com [63.164.96.62]

    16 64 ms 62 ms 62 ms 63.164.96.databank.com [63.164.96.182]

    17 64 ms 65 ms 64 ms 57.2.233.72.static.reverse.ltdomains.com [72.233.2.57]

    Trace complete.

  29. I experienced a similar problem....

    I have also posted my issues on a new thread because the trouble seems to be affecting speed, appearance, and functionality.

    I am wondering if it is a 'web security' issue of some kind....

  30. bongo: we haven't replied to your help ticket because we're replying here.

    Still looking but the 504 error message you sent to help appears to confirm that it's a failure at your ISP's proxy server.

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