I need help...I can't get this off of my site...see e-mail string below. Basicly there are words showing up in my content..that are underlined and blue...not created by me....and are linked to websites and ads. Not very professional on my site....
Notes: MORE issues...very concerned!! Need you to email [email redacted] ASAP.
Between the ads that I didn't realize where going to happen and was this was a very big negative for my new site...and didn't look very professional...and now this.
1) I have words that are randomly selected in my content that are underlined in blue (not by me) and they are a link that go out to other websites and some that are really not appropriate at all for a business site. Please explain why this is happening and how I can fix it. They also are not the same words all the time.
Here are some examples of the words doing this. And my sister cleaned her computer and it is still happening.
Discover gift pages
What is life coaching
The phone gifts
There are MANY more...here are some screen shots.
2) Worst part is...I can't see these from my computer...just like the ads. Other people discovered them and reported them. My designer nor myself as administrators could see them.
3) I will attach some screen shots for you.
PLEASE ADVISE ASAP! This is impacting my business image and impression of my work.
It would be great if you could call me at ..... right away.
Thanks so much.
From: Jon - WordPress.com [mailto:email@example.com]
Sent: Friday, May 04, 2012 10:03 AM
To: [email redacted]
Subject: [#1194965]: inappropriate embedded youtube videos :(
> my blog: coachingbyclark.com is showing embedded (and inappropriate)
> youtube videos :(
> some people are seeing them when browsing the site and others aren't...
> please help right away! we paid an extra $50 for the debut theme :(
> this shouldn't be happening!
I'm sorry for your experience. Without a screen-grab, I'm not 100% sure but I believe this is a video advertisement. Are you aware that WordPress.com runs advertisements? Are you also aware that there is a no-ads upgrade? Also, you indicate that the video is inappropriate. Is it inappropriate because you didn't expect it there or was there something about the content that is inappropriate?
WordPress.com | Automattic
The blog I need help with is coachingbyclark.com.