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  1. kimupton
    Member

    Greetings,

    This morning I woke to a $26 fee on my credit card from wp-fee.com.

    After numerous phone calls (to the answering machine), and two e-mails, there has been no response. While I understand there may be time differences, backlogs on service/tech support, trying to get a financial issue resolved is important to almost everyone.

    Just now I filed a fraud charge with my bank because there was no response. Of course that means my card is useless for three days, and I'll need to fix anything that is tied to it.

    After searching online I learned that:
    1) this, the $26 charge from wp-fee.com, happens quite a bit -- and is often not resolved.
    2) you must have some kind of level three Illuminati password to actually talk to a human working at WP, or their parent company/companies.

    If someone could contact me rapidly, that would surely be swell.

  2. supportbot
    Support Bot

    You did not specify a blog address or reason for posting when you created this topic.

    This support forum is for blogs hosted at WordPress.com. If your question is about a self-hosted WordPress blog then you'll find help at the WordPress.org forums.

    If you don't understand the difference between WordPress.com and WordPress.org, you may find this information helpful.

    If you forgot to include a link to your blog, you can reply and include it below. It'll help people to answer your question.

    This is an automated message.

  3. kimupton
    Member

    P.S. There is no blog/account tied to the credit card noted above. Hence, using my Sherlockian mind map, there is no way charges should go on my bank account.

    Thanks!
    :)

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