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We purchased the upgrade that let's us map a domain, but the form wouldn't let us supply a .edu (We're a school). Now our domain is mapped incorrectly and we have no recourse.
Excuse the repost, but our previous question was auto-closed. This entire experience has been horrible so far. We're paying customers and we can't get the service we've paid for.
The blog I need help with is blogging.cnm.edu.org.
I'm very sorry you've been having problems with this process.
I see the domain blogging.cnm.edu.org mapped to bloggingdotcnmdotedudotorg1.wordpress.com - would you mind double-checking these two things:
1) Is bloggingdotcnmdotedudotorg1.wordpress.com the correct WordPress.com site you're trying to map your domain to?
2) Could you please double-check the domain? blogging.cnm.edu.org doesn't look like it's formed correctly. Could it be blogging.cnm.edu instead?
Thanks for getting back to me so we can get this sorted out.
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