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You changed web site-now I cannot access my blogs without going to "help" first?

  1. You have changed your web site and now I cannot get in to my blogs without going to "help" first!

    The blog I need help with is caroltaylor.wordpress.com.

  2. Also, now I cannot sign out!!!

  3. Hi Carol,
    That sounds annoying. Would you like to try some troubleshooting?

    If you are not running one of the browsers and versions listed at http://browsehappy.com/ please try upgrading or switching first.

    Note: If you are using an IE9 browser in compatibility mode that makes it render as IE7 and IE7 is not supported. To disable see > http://www.sevenforums.com/tutorials/1196-internet-explorer-compatibility-view-turn-off.html

    If you are running one of the browsers and versions listed at http://browsehappy.com please do these four things:

    1. Try clearing your browser’s cache:

    http://www.google.com/support/accounts/bin/answer.py?hl=en&answer=32050

    2. Make sure that you have third-party cookies enabled: http://en.support.wordpress.com/third-party-cookies/

    3. Try with all browser extensions or add-ons temporarily disabled.

    4. Try enabling HTTPS: http://en.support.wordpress.com/https/

    If it’s still happening, let us know which browser (and version of it) you’re using by checking here if necessary http://www.whatbrowser.org/ and also post any error reports you get.

  4. Just a minute here. Your WordPress.com username is linked to a powered by Google site. We can't help with that site here at WordPress.com.

    We can only help with blog being hosted by WordPress.com like http://caroltaylor.wordpress.com/

  5. My WordPress.com user name IS NOT linked to a powered by Google site... my blog is http://caroltaylor.wordpress.com/

    Interestingly, I restarted my computer and am now able to log off.

    Thank you.

  6. Please click your username right here in the thread. It's linked to this site http://www.caroltaylorblackandwhite.com/

  7. Click this link and confirm what I said please http://en.forums.wordpress.com/profile/caroltaylor

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