It seems things have changed with the Support. It now takes a very long time to get a reply back when you contact the support.
Anyways, wondering if any one here knows a fix. I embed youtube via shortcode "[youtube=http.....]. It shows up fine everywhere except for the subscription emails. The emails used to show youtube image of the video, but not anymore. See this for example: http://ismailimail.files.wordpress.com/2011/07/youtube-email-subscription-issue.jpg
The blog I need help with is ismailimail.wordpress.com.