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  • ashykoenig


    Here’s my issue: A few months ago I started receiving the Server Error (500 Internal Server Error) upon trying to save changes on Elementor. I worked around that by deactivating all plugins (except Elementor) to save the page updates. This worked for a while, until a few weeks ago I realized that now upon saving the contents of the page almost all of them vanish – the header slider, the text, CTA, etc. Whereas some other elements—mostly images—remain. I end up fixing the page by restoring an older version saved by WordPress. There is no pattern to this error because sometimes pages save without an error. In the latest incident I faced the problem with the front page. I didn’t want to disrupt the website so I duplicated the page to try and make the changes. In this case the changes saved without an issue on the duplicate page whereas on the original front page I got the error. Later on the duplicate page intermittently would throw the error or not. I have tried to find a fix on the internet to no avail. I also couldn’t pinpoint a third-party plugin because I ran a test of elimination on each plugin by activating one at a time alongside Elementor. All the plugins are up-to-date. I am at wits end now and the website (and the theme) has been working great otherwise.

    I can’t tell whether this started with the WordPress Gutenberg upgrade because I didn’t update the website until long after Gutenberg came. But it certainly did start after the upgrade, not before.

    I have also tried this on two different operating systems, on different internet connections, different browsers – everything.

    Something I did notice while working with the plugins was that my website has two instances of the Page Builder Widget Pack by Themovation. A version 1.5.4 and a version 1.0.4.

    You can compare the original (broken) and the duplicate (as it should be) versions of the homepage here:

    Original: http://www.itravellershostel.com/international-travellers-hostel

    Duplicate: http://www.itravellershostel.com

    Can someone help me out with this?

    Thanks and regards,

    Aashish Verma



    I participate in a number of blog hops that depend on pingbacks to inform the members that someone has posted. The last couple of weeks, pingbacks have been sporadic, sometimes working, usually not. They’re practically never working now: see https://thesoundofonehandtyping.com/2019/05/04/raining-animals-socs/, which should pingback to https://lindaghill.com/2019/05/03/the-friday-reminder-and-prompt-for-socs-may-4-19/ but didn’t. Both my blog and the pinged blog are on WordPress.com.

    Additionally, my weekly summary post (https://thesoundofonehandtyping.com/2019/05/05/la-edicion-del-cinco-de-mayo-de-la-semana-que-fue/) has multiple links to posts on my own blog, and none of them pinged back.

    As you can imagine, the pingback function is pretty important to the blog hops that use it. I hope this isn’t some backdoor way to “encourage” us to use the Gutenberg editor……



    Thanks for confirming. So for now, stick with the classic block so that you can still use Gutenberg while getting the effect you want.

    I’ll also dig around to find where best to file a bug request. Once we’ve figured it out, we’ll write back here.



    Thanks! Okay. Here’s what I’ve found:

    – If I insert a classic block, then add an image and make sure it has a caption, it shows up on the left as expected

    – If I use the Gutenberg image block, no luck. I’m guessing because that image block users more wrappers and what not.

    Can you confirm what’s what you’re seeing as well on your own installation? As our servers are a bit different. If it is, I’ll see if I can sort out whether to file a bug with Gutenberg itself or with this theme.


    Hi, thanks for your response.
    Here is a link to an article that was created with the classice editor:

    This article was written with the Gutenberg editor:

    As you can see, I only recently switched to the new editor and was using the “Classic Editor” plugin before going Gutenberg a few weeks ago.


    This is an identical behaviour on Safari and Chrome (macOS 10.14) and Firefox on Windows 10. In the classic editor with WP, I could place the image and without alignment, the caption was placed on the left side. The non-alignment option is gone with Gutenberg, however.
    I added a link to a screenshot with the classic editor:


    Good morning :)

    Thanks for the report. We also appreciate the kind words. I’ve taken a look through previous caption issues with Gutenberg.

    I’m not sure that your scenario fits any of the previous reports, though. Could you tell me if this is happening with the gallery block? or single image block?


    After using the Gutenberg editor with WP 5, I am much impressed by its capabilities and ease of use. Additionally, one of the beautiful features of the theme Rebalance is the use of captions left to the image – a nice typographic touch.
    But both do not seem to get along well: inserting an image with a caption immediately places the caption below the image without the option of “alignnone” with had been the setting for captions on the left.
    Is there a way to get this feature back?


    These two kinds of galleries differ in how the page loads, how they appear, and how they can be edited.

    Yes, this has been a frustrating change for you. We understand. Could you send me a link to an old classic-style gallery and a new one? Then I can take a closer look at their performance. One thing to consider is making sure you’re images are optimized and not full resolution. There are some tips on this guide:

    Is there a better pair of terms to describe these two kinds of gallery than “new” and “classic”?

    We generally use “classic” when referencing the original, /wp-admin/ dashboard. This is the dark, black/white interface. Calypso came next, and now the block-style Gutenberg editor. To sort out any confusion you can always send along a link from the page you’re on when editing the galleries. That link will tell us which editor version you are using.

    Looking at the most recent comment in the report, the issue has been prioritized. Feel free to follow along directly for updates from the Github report.


    Topic: Regarding Fatal Error

    in forum Support


    I can not able to login to the domain it’s showing fatal error for Gutenberg plugin. How do I solve this issue?


    Hi All!

    I was just trying to update WordPress and I got this error message:

    Fatal error: Cannot redeclare class ThemeIsleGutenbergBlocksPosts_Grid_Block in /home/fernan28/inking.dandelions.onl/wp-content/plugins/themeisle-companion/vendor/codeinwp/gutenberg-blocks/src/blocks/posts/class-posts-grid-block.php on line 232

    Can anyone give me a hint of how to solve it?

    Website is:


    Thanks in advance,





    Are you sure? I thought classic galleries were removed from the classic editor a few weeks ago. The video in the link you posted seems to be presenting obsolete information.

    Have you tried it? I just did, and I was able to create a gallery, using the classic editor at My Site ->Posts, exactly as shown in that video. If you’re using WP-Admin it works differently – there you click the Add Media button, and then the Create Gallery option – but there also hasn’t been any changes to that process.

    There is no reason at all why we would remove galleries from the classic editor.


    But I also tried to edit the page using a connection at my day job where I’m on a 1 Gbps line. I didn’t get the error there. So you may be onto something there. Still I would think 69+ Mbps download speed is pretty respectable.

    I doubt it’s the connection speed. I’m on a 5Mbps connection (yes, I know!), and I can edit your pages without problem. So rather, something between your computer and our servers are causing the connection to time out.

    In your screen shots of the console errors I see a > 6 in a red frame next to the runtime errors. Do you see any additional info if you click on that?

    1) Why pages instead of posts? Because I don’t really want to use the functionality of a blog. I’m just interested in the site as a way to organize information that won’t have a broad appeal.

    Fair enough :)

    Many people use their sites like that.

    2) Why did I pick WordPress then? Because it has a good reputation and after testing several other services over a month or so, it came the closest to fulfilling all my requirements

    That’s good to hear!

    I currently have 4 top menus and 67 sub menus. I expect that to grow to 6 or more top menus and 120 or more sub menus with a total of about 2700 pages.

    I would definitely expect that you’ll start experiencing problems with a menu containing 2700 links. A menu is one of the elements on your page that loads in full when someone views your site, and 2700 links on a single page load is a lot.

    Maybe I should be using a database-driven site. Maybe WordPress is the wrong choice for me. I would really appreciate your comments in this regard.

    Perhaps just having an alternative to a menu would work. For example, create pages for the different categories, and manually create an index of links on each respective page. Then you can only add links to the index pages to your menu.

    As the Gutenberg project that gave us the block editor expands into full-site editing we might also be seeing the introduction of menu blocks, which would allow you to create menus inside pages, rather than just a plain list of links, so that’s something to keep in mind.

    But otherwise a wiki-type site, or another format that is more based on a searchable database as you say, might be a better fit. I’m afraid I’m not able to suggest possible platforms in that regard, though.



    Yup. I’ve filed the bug here if you’d like to follow along:


    Topic: JW Play video embed

    in forum Support

    I am used to using the Classic Editor and the JW player embed system to insert videos to the site. With the Gutenberg Editor, it appears the only option I have to add video is via uploading from my files, or from our media library. Is it not possible to embed a video file using the JW player anymore? If so, can you help me understand how to do so within the new editor?

    Thanks so much.



    In reply to: fatal error

    what has happened to my site and how can I fix it?


    Topic: fatal error

    in forum Support

    Cannot redeclare class ThemeIsle\GutenbergBlocks\Posts_Grid_Block in /home/haggisce/public_html/wp-content/plugins/themeisle-companion/vendor/codeinwp/gutenberg-blocks/src/blocks/posts/class-posts-grid-block.php on line 0


    In the classic block only images added via the gallery option will ever show the carousel.

    Some of my posts have a mix of single images that link to carousel and single images that link to attachment pages.

    What exactly are you editing directly in the HTML?

    I started pre-Gutenberg and was too lazy to figure out how to replicate the same appearance in blocks, so I just kept cutting and pasting and editing the same html. One reason I’m doing this is to learn/practice html and blocks don’t help with that.

    Looks like I’ll have to switch to pure blocks to fix this. However, I appreciate everyone’s time trying to figure out what’s up.



    Hello: I am brand new at all this. I am using the WP Button2 theme that is supposedly compatible with Gutenberg. Here’s the mystery. My computer does not appear to ‘see’/read the lines around the paragraph box nor the handles on the side for drop and drag. At least on the Button theme. My friend’s computer picks it up, but not mine. However, my computer DOES read the box lines and drop/drag features on the 2019 theme. Just not on Button2. This makes it kind of cumbersome to move text and photos around. Might you have some insights that could help? Thanks so very kindly for helping a newby.

    I have failed to put image link on my wordpress website. I have tested with WP 5.1.1 as well as WP 4.9.8 and now I have installed 4.9.9. All plugins have been deactivated and .htaccess file has been regenerated to do away with any fault therein.Still image links to amazon products are working. Sometimes 403 forbidden and some other times ‘updating failed’ are the only greetings from the wordpress editor irrespective of whether it s classic editor or gutenberg block editor.Can anybody help me?

Viewing 20 results - 21 through 40 (of 581 total)