Has anyone had any experience before with the hosting/domain server company 1and1 (or oneandone)? I have sent them several emails both via their "abuse" email and their "normal" customer service email and I seem to be getting zero response out of them. I get bot generated emails saying they will look into the matter but that is about it...
So what can you make out of this? Are they shifty? Very busy and take a while to reply? Do what you request of them but just can't be bothered replying?
From previous experience with a few other hosting companies I am finding their lack of response very wierd (I have sent them emails 6/7 days ago and re sent a few more recently)