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2 step authentication problem

  1. I had to reboot my phone due to its problem and now I can't log in my account. I already reset my password, three times. I didn't receive any sms recovery.
    I don't know how to solve my problem by clicking "Need More Help?" link at I don't even see any "need more help?". There's "Want more help? We have a full guide to resetting your password.". I did click to it but I still don't know what to do.
    Please help me.

    username: yalang13

  2. thistimethisspace

    I'll tag this thread for Staff assistance. Please subscribe to the thread so you are notified when they respond and please be patient while waiting.

  3. thank you : )

  4. Please help me, this blog is very important.

  5. Please help me, I couldn't find any "Need more help?" at

    This is very important

    Please help me

  6. It's back now, sorry for the trouble!

  7. @macmanx
    This is what I see ie. the need more help link does not appear.

    Lost password
    Follow these simple steps to reset your account:

    Enter your username or email address
    Wait for your recovery details to be sent
    Follow instructions and be re-united with your account

    Want more help? We have a full guide to resetting your password.

  8. You might need to clear your browser's cache.

    The link appears below the "Username or E-mail" form.

  9. @macmanx

    Username or E-mail:
    Need More Help?

    I found it! Thanks so much. I gave the lost password link to many people this weekend and was worried that they may not have found it.

  10. You're welcome!

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