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2-step authentication with lost Google authenticator

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• July 20, 2013 at 5:26 pm #1358684
  
  sarah0384
  

  Member

  I am a 2-step authentication user logged out of http://ofglassandpaper.com/ (site of Honoratus2001). My phone broke down and my Google authenticator got deleted. I cannot log in.

  Site: http://ofglassandpaper.com/
  User: Honoratus2001
  email: (email redacted)

  The blog I need help with is sarah0384.wordpress.com.

  July 20, 2013 at 5:28 pm #1358741
  
  sarah0384
  

  Member

  The blog I need help with is of course http://ofglassandpaper.com/

  July 20, 2013 at 7:55 pm #1358744
  
  timethief
  

  Member

  Please visit https://en.wordpress.com/wp-login.php?action=lostpassword
  and click the “Need More Help” link and complete the form for account recovery. https://en.wordpress.com/wp-login.php?action=recovery

  July 21, 2013 at 4:13 am #1358751
  
  sarah0384
  

  Member

  Hello! Resetting my password does not help, since I am still being asked for a verification code that I cannot obtain. This is a 2-step authentication problem, not a lost password.

  “Please enter the verification code generated by your Authenticator mobile application.” – and I can’t do that since I lost the authenticator.

  July 21, 2013 at 6:08 am #1358753
  
  sarah0384
  

  Member

  I sent a second form after finding my API key.

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