2nd Administrator cannot view Dashboard

  • Author
    Posts
  • #1063160

    ashleykcay
    Member

    Attempted to add a second Administrator. After he accepted the invitation, he does not appear in my User list at all, even though the count reads ‘2’.
    He has access to the Dashboard button on the drop-down list, but when he selects it, the page does not exist.
    I have full access to site and dashboard.
    I’ve resent the Administration invite multiple times with no change.
    Please help!
    Blog url: http://ashleycay.wordpress.com/

    The blog I need help with is ashleycay.wordpress.com.

    #1063272

    wschuu
    Member

    I came here to post this exact same question! +1 wants an answer, thanks!

    #1063448

    kathrynwp
    Staff

    Hi ashleykcay – could you please let me know the username of the person you tried to add to your site?

    wschuu – I’ve replied to your thread here: https://en.forums.wordpress.com/topic/im-not-able-to-access-a-blog-where-i-am-a-second-administrator

    #1063454

    ashleykcay
    Member

    Ahhh I didn’t get an email notification saying kathrynwp replied to this!
    This issue has NOT been resolved yet. Please look continue to look in to this! My second administrator is philippegbois
    Thanks!

    #1063456

    kathrynwp
    Staff

    Since you have multiple blogs, could you please confirm that the site you want philippegbois added to as Administrator is:

    http://ashleycay.wordpress.com/

    Thanks!

    #1063457

    ashleykcay
    Member

    Hi Kathryn
    Tops and Tails Inc
    Please and thank you!

    #1063458

    kathrynwp
    Staff

    Thanks, we’ll look into this for you!

    #1063459

    kathrynwp
    Staff

    This issue should now be fixed and philippegbois should be an administrator on your site. If you still have any problems, just let me know.

The topic ‘2nd Administrator cannot view Dashboard’ is closed to new replies.