360 Images not correct in Cardboard

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  • #3073052


    Hi there,
    I seem to struggle with the Photosphere support in WordPress.
    Basically, my 360 images don’t appear correctly in my Google Cardboard. Nor do the ones on your help/blog about 360 images. https://en.support.wordpress.com/embedding-360-photos-and-virtual-reality-vr-content/

    The images open as they should, but viewed via a Google Cardboard v1, there is an incorrect offset in the images, so they appear wrong. Almost like it’s expecting a stereo image, but the image isn’t stereo.

    Is there any chance you could check out my image below, and also your own blog post above, to see if they appear correctly in a google cardboard? I’m wondering if it’s my Samsung S8 that may be the issue, but all of the Official Google stuff seems to work perfectly.

    Here is my image:

    Thanks in advance for any help!


    The blog I need help with is lairdsquared.co.uk.



    Hi there,

    When you click on the 360 degree images a hand cursor would appear. You need to click and drag the hand cursor to view the whole of the 360 degree image.

    Having said that, this forum only supports the sites hosted on WordPress.com. Please post your question on the WordPress.org support forum: https://wordpress.org/support/

    Both(WordPress.com and WordPress.org) are different products. You can find out the differences between them here: https://en.support.wordpress.com/com-vs-org/

    Thank you.



    I’m not entirely sure you read my question. :)

    I managed to render a spherical image in 3d software, but couldn’t quite figure out how to click and drag on a photosphere?

    I had no idea WordPress.com and WordPress.org were totally different things… weird. I’ll go and ask them over there. Think this is more of a Google problem, as their implementation doesn’t work either, so guess that’s where the problem lies.


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