500 Internal Server Error – Business Plan

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  • #3099096

    kaitlinalvia
    Member

    I have a wordpress.com business plan site: http://www.literallyshe.com

    Today I updated a plugin (I don’t even remember which one it was). My site worked fine for a while after that. I was able to access everything as usual. Now, I can’t access anything. I can login to wordpress.com, but the site itself and my admin page bring up that 500 internal server error message when i try to click on them. When I try to access blog posts or plugins to manage them, it says there are none, which is not true. I have many posts and plugins installed.

    I don’t know where to start to fix this issue. Help :(

    Is anyone else having this problem with their business plan site? Trying to figure out if this is a wordpress.com issue or if it was caused by the plugin I updated. Other than the plugin update, I didn’t do anything out of the norm.

    The blog I need help with is literallyshe.com.

    #3099225

    kokkieh
    Staff

    Hi there,

    It looks like you’ve already received help with this via live chat, so I’m marking this thread as resolved.

    Please note that this forum is for users of free WordPress.com sites, and staffed primarily by volunteers who don’t have access to the tools needed to help with the advanced features of your Business Plan site. Your plan gives you 24/7 access to live chat and priority email support via the help icon that appears in your site’s dashboard and via our contact form at https://wordpress.com/help/contact

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