7 times the same payment to the renew of my blog

  • Author
    Posts
  • #1260364

    Hi,

    today I made the payment of the renew and always give error but i went to see in my account and was pay 7 times in 13.79€ (the price of 1 renew). How are you going to return the money to me? Its urgent!

    Thank you
    Nelson

    The blog I need help with is unityteamportugal.com.

    #1260500

    Its really urgent my question!

    #1260501

    There is an email adress to contact support directly?

    #1260502

    tandava108
    Member

    I believe there is, but response to emails is even slower than the forums.

    #1260503

    :( what should I do? They take me the money 7 times!!! :(

    #1260506

    tandava108
    Member

    If you look at the forums you will see it has happened to lots of people. Be patient I’m sure they will contact and refund you soon. Obviously their first priority when they get in will be to shut down the store so that more people don’t have the same issue!

    #1260558

    Ok, already have in my billing history the receipte of 6 refunds of $18 each :) , but now how many days I have to wait to have the money in my account, do you make any ideia?
    The money was deduted from my account in one minute … i hope i don’t have to wait to long !!!

    Thank you!!!

    #1260559

    timethief
    Member

    http://en.support.wordpress.com/upgrades/#refunds
    If applicable also see http://en.support.wordpress.com/bundles/#canceling-a-bundle

    Note: It takes from 1 – 2 weeks for the refund to be received.

    #1260561

    1 – 2 weeks? not fair! :( not happy with the service!
    The refund is going to the same account that i pay the service? The receipte is in my billing history, now I just have to wait?

    Thank you so much for your help! ;)

    #1260583

    Very cool! The service was very fast! I have already the refund in my bank account! Congratulations for the quality of the service! ;) I’m happy again with wordpress! ;)

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