A message is saying that my domain registration has expired but there is no rene

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  • #1101397

    domain registration expired – no renew option

    The blog I need help with is lonetreesymphony.org.

    #1101498

    mkaz
    Staff

    Hi – the domain lonetreesymphony.org is not registered through WordPress.com so you won’t be able to renew here. It appears to be registered at Network Solutions, but is not set to expire until June 2013.

    However, the domain mapping has expired, you can update by navigating to your dashboard, Store > My Upgrades and renew there.

    #1101500

    I see the message notifying me that the domain mapping has expired on Store>My Updgrades but don’t see how to renew it there.

    #1101553

    mkaz
    Staff

    Looking into it further, your user account ltsoadministrator, was not the original purchaser of the upgrade. It was made by lonetreesymphony. If you login with that user account you will be able to renew.

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