accessing Themify for information

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  • #1575437

    Having discovered, through perusing someone else’s post in a forum, that we who bought themes are meant to get support from the designers, I attempted to make contact with Themify. I figured that Richard has probably had as much as he can take …
    But it’s impossible.
    Seems you can only contact them once you’ve bought a theme from the site. As I already have mine (note! – at AUD130, I could wish very much indeed that I’d known about Themify FIRST! Jesus! US59??? – but that’s another story), I will hardly buy another. There appears to be no way of making contact with the bastards.
    Advice from anyone, please? (I’m guessing that tsp has gone – at least, I’m hoping he has!)

    The blog I need help with is margaretrosestringer.com.

    #1575533

    auxclass
    Member

    You get support through a special theme forum – the designers and staff help there – the link below should work

    http://premium-themes.forums.wordpress.com/

    #1575535

    Goodness! – I’ve never known about that section of Support!
    Thank-you very much: it’s appreciated.

    #1575588

    auxclass
    Member

    You be welcome & good luck

    #1575589

    timethief
    Member

    Notes:
    1. All upgrades are linked to here http://en.support.wordpress.com/category/upgrades/
    2. Premium Themes support doc entry http://en.support.wordpress.com/themes/premium-themes/
    Note Premium Themes Support http://en.support.wordpress.com/themes/premium-themes/#premium-theme-support
    3. Newsy is a premium theme part of what you purchased is support direct from the theme’s designer. The person with the username account who purchased the theme can post to the Premium Theme Support forum for the theme to get help with it in http://premium-themes.forums.wordpress.com/forum/newsy in the Premium Theme Support forum. However, it’s Christmas Eve day so read this please http://premium-themes.forums.wordpress.com/topic/support-over-the-holidays-16?replies=1

    #1575599

    Good on yer, timethief!
    What I read must have been ancient, I suppose.

    #1575600

    timethief
    Member

    You’re welcome.

    #1575608

    tessl8
    Member

    @m. R.
    Not ancient, but something for WordPress.org. We cannot use it here on WordPress.com/
    Happy Holidays! ≥^!^≤

    #1575610

    Tess, me old china plate – same to you.
    I love your new nick!!
    Have you admired my new haircut? – bottom of sidebar …

    #1575611

    timethief
    Member

    This looks like a resolved thread, no?

    #1575612

    Your merest wish is my command.
    :-)

    #1575613

    timethief
    Member

    Happy Holidays! Cabbage rolls are in the oven and I’m off to do the clean-up before the next bout of cooking.

    #1575614

    GALUPTZI!!!
    You are a woman of taste. I have always said so.
    Same to you, m’dear.

    #1575615

    tessl8
    Member

    @m. R.
    Very chic!
    You look like a model of loving life.
    both as a woman who loves life, and as a woman who has lots of love.
    and a bit of mystery— stories to tell…

    me, I’m just an 18 or 19 year old cat. LOL

    #1575616

    And a very, very fine one!! In fact, according to your photo there, a most good-looking one! Such whiskers!
    Here’s hoping those stories start getting told.
    Compliments of the season, and just … compliments, Tess.

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