Thanks for the reply.
Yeah, I understand what you're saying. Unfortunately this is the longest I've had to wait for support on something like this (and I'm paying for the service), so I was starting to wonder what was up. I contacted WordPress Support last night, and your response is the first I've received.
I tried to point the servers to BlueHost, as I was supposed to, and it didn't seem to want to register that it was being pointed there. I thought I had to delete the domain in WordPress.com after pointing the servers to BlueHost, but now redirecting is not working. I had contacted BlueHost, and they told me that the servers hadn't been pointed to them yet. So this is a little confusing to me now, as you can imagine. Is someone supposed to delete the domain in WordPress.com after appointing the new nameserver?
They told me that people have accidentally deleted their domains before, and that WordPress.com was able to restore it.
Are you saying that cannot be done because the domain belongs to BlueHost now, and it's on them to help me further?