Account cant be upgraded because disabled purchases

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  • #3353830

    Ive tried emailing twice about this, ive got no answer and im on a strict timeline. I tried upgrading a plan once with the wrong card it got declined of course, so I try with my other CC and now its telling me purchasing disabled. Ive gotten no help from any support emails or anything. What more can I do?

    The blog I need help with is


    Hi –

    I can see that someone is working on a reply to your email now. You should hear from us via email today.


    I’m having similar issue. been trying for two day now with different cards, online banking you name it. nothing works.



    Hi @imaginationkohima – Please start your own thread from the link below and add the tag modlook if you need staff attention.

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