There is no phone support at WordPress.com. I have asked staff to redact your personal info, and reply to you. This account is only 20 minutes old. To get assistance please provide further details of the site and the account you need help with.
Hi @cchambers18, I’m not seeing any upgrades on the account you used to post here. Can you log in with that account username and post back here so that we can take a look. If not, can you give us the URL of the site that the upgrade was for?