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Account recovery

  1. Hi there,

    I have registered my domain (through 123-reg) few months ago and I can't remenber my logins to to access the WP dashboard for . It seems like I used a different email address when I registered. Sorry I'm a bit confused on how I used to log in.

    Could you please help me recover my account or transfer it to this current account I have just created?

    Many thanks,

  2. You've reached support for the free sites hosted at Your site at is self-hosted using the free WordPress software available here:

    Because your site is self-hosted with a different provider, support staff at do not have access to your site's files or the ability to provide support for your current issue.

    You can find support for your self-hosted WordPress site here:

    If you need professional help for your self-hosted WordPress site, please check out:

    You may also wish to contact your host's support team for more assistance.

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