activation

  • Author
    Posts
  • #1487067

    tjcares19666
    Member

    on sign up it went opps and never sent the email activation

    #1487160

    1tess
    Moderator Emeritus

    What is the site you are trying to activate?
    http://???

    #1487168

    tjcares19666
    Member

    my email for gravatar.com

    #1487170

    1tess
    Moderator Emeritus

    I don’t know, but perhaps another volunteer will have an idea. The only thing I can think of is that you have already used that email address for another WordPress.com account, or another gravatar account. Is that possible?

    #1487172

    tjcares19666
    Member

    and opps something went wrong is the best answer they got? maybe for my site which is a WP store?

    #1487173

    tjcares19666
    Member

    maybe you misunderstand. It let me sign up and when i clicked to complete it went boom.

    need the pic for a site I am on and this G thing is the only way to do it

    #1487176

    1tess
    Moderator Emeritus

    You already have a gravatar in these wp.com forums.

    That indicates that you have used an email address for a gravatar (already), possibly associated with a WordPress.com account in the past?

    Are you trying to sign up for a new account? If so, then you will need to use a different email. Or you can change your current gravatar for your new site.

    Which new site link is what? http://???

    On WordPress.com there are two different pictures: gravatar (which shows a picture/profile associated with gravatar; or blavatar which shows a tiny little image associated with your site in the navigation bar of your browser.

    #1487178

    tjcares19666
    Member
    #1487191

    tjcares19666
    Member

    I used the email of the new site which is the one I signed up for at traffic Swirl and they need to be the same so that the pic will show. I filled in the info and went I clicked the yellow button it said opps some is wrong refresh and try our support and here i am

    #1487196

    1tess
    Moderator Emeritus

    Okay. Your site is using WordPress.ORG. So there are some confusing things going on with re-using the email addy you have for wp.COM. I’ll modlook this so staff can give you more information about how to fix this. Subscribe so you’ll be notified when someone responds.

    BTW, do you have seeds for “ground cherries” or “husk tomatoes?” Oh, well, I’ll just comment on your siteā€¦

    Tess

    #1487197

    tjcares19666
    Member

    lol hit the contact us on the main page for requests. it is officially open yet I am waiting for when I get 40 different types. LOL

    Where do I subscribe pls?

    #1487199

    1tess
    Moderator Emeritus
    #1487203

    tjcares19666
    Member

    Your attempt to do this has failed.

    Please try again.

    when I clicked the link.

    It says I am signed in and also I clicked on forums and was still signed in. did I do correct

    #1487205

    1tess
    Moderator Emeritus

    That is strange. When I click the link in my post above, it automatically tells me that I’m subscribed. Sorry, but I don’t understand what is going on.

    This thread has a modlook tag for staff to see, so if you are not able to subscribe, my advice is to check back occasionally for responses.

    #1487208

    tjcares19666
    Member

    oh it emails me when there is a response:)

    #1487254

    tjcares19666
    Member

    still waiting. LOL

    #1487295

    rachelmcr
    Staff

    Hi there,

    Can you let me know what email address you used when you tried to sign up for your new Gravatar account? I can use that to look it up in our system and see what might have happened. (The email address will be redacted for your privacy in the forums, but staff can still see it.) Thanks!

    #1487303

    tjcares
    Member

    (email redacted)

    #1487304

    rachelmcr
    Staff

    Thanks! I looked up this email address in our system, and we don’t have any record of it so you should be able to use it to sign up for your new account.

    Can you try signing up at Gravatar.com again? First, though, please make sure you’re logged out of WordPress.com. That will make sure that our system doesn’t get confused when you sign up for your new Gravatar. :)

    Please let me know how that goes for you!

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