I'm trying to help my grandmother get on wordpress so she can use our family blog. This is the second time we've tried to get her a username. She never received an activation email. We've signed her up twice - it's an hour now the second time and she hasn't gotten the email.
I've looked through the forums and other people have had this same problem. It's not in her spam folder, I have emailed support twice, and I can't find a phone number or a feedback link. What am I supposed to do for her?