activation email

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    Posts
  • #1169159

    alexshrestha
    Member

    Hi,
    was trying to create an account for my business blog, certexlabs.wordpress.com , though email (email redacted) however was unsuccessful as did not receive the activation email, now the email and the blog at wordpress are reserved, cannot do anything. please help

    The blog I need help with is ashresthablog.wordpress.com.

    #1169259

    raincoaster
    Member

    Have you checked the Spam folder for that email? It sometimes goes there.

    #1169260

    alexshrestha
    Member

    sure, several times , nothing there

    #1169261

    raincoaster
    Member

    Give it 24 hours; sometimes it really does get hung up. But I’ll also flag this for staff; lots of people are making these reports lately.

    #1169289

    macmanx
    Staff

    It looks like you made a typo in your email address.

    Unfortunately, email addresses cannot be changed on pending signups, so I have removed it from our system.

    You may now re-register with the correct email address.

    Please let us know if you need any further assistance!

    #1169368

    alexshrestha
    Member

    I registered once again, checked twice the email, am sure its correct, still no activation, as well have checked the spelling for the first registration and everything was fine there as well

    #1169370

    alexshrestha
    Member

    Its 22 hours past and still no activation.

    #1169415

    macmanx
    Staff

    Would you please check your email’s spam folder?

    #1169425

    clickityclop
    Member

    I’m having the same issues with trying to register an account on my uni/work email, I’m unable to receive the activation email. I’ve checked spam, checked the spelling of the email several times and tried to have it resent, and although i have not waited 24 hours this time, I tried to register with that email a year ago, and had the same problem, activation email never turned up so I gave up. Tried to post and ask for help, but i can’t find my post any more, so I thought i’d leave a comment here and see if there’ll be clues to solving my issue too.

    #1169426

    macmanx
    Staff

    What is the username you registered?

    #1169427

    clickityclop
    Member

    Chloe.H.Y.L

    #1169428

    macmanx
    Staff

    Usernames can only have letters. Was it chloehyl, or something else?

    #1169429

    clickityclop
    Member

    It probably was, it appeared automatically after I put in domain name or something.

    #1169430

    alexshrestha
    Member

    My username Certexlabs
    Blog: certexlabsblog.wordpress.com

    #1169434

    macmanx
    Staff

    clickityclop and alexshrestha, I have removed the pending signup. Please feel free to register again, and make sure that you enter a valid email address.

    #1169439

    clickityclop
    Member

    I’ve re-signed up, but seems to be the same issue, again, no activation email to be seen as of yet.

    #1169443

    macmanx
    Staff

    Are you sure that the first part of your email address is “Chloe.H.Y.L”?

    #1169445

    clickityclop
    Member

    100% sure it’s correct.

    #1169446

    macmanx
    Staff

    We definitely sent the email to that address. Are you currently able to receive email at that address?

    #1169447

    clickityclop
    Member

    Yes, I receive other emails perfectly fine. Even sent myself one from a different email to check. (and yes I checked spam folder and trash for the activation email as well, but it’s not there)

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