Activation Email

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  • #417008

    jjpricer
    Member

    I’m trying to help my grandmother get on wordpress so she can use our family blog. This is the second time we’ve tried to get her a username. She never received an activation email. We’ve signed her up twice – it’s an hour now the second time and she hasn’t gotten the email.

    I’ve looked through the forums and other people have had this same problem. It’s not in her spam folder, I have emailed support twice, and I can’t find a phone number or a feedback link. What am I supposed to do for her?

    #417141

    jjpricer
    Member

    Oh, and I haven’t gotten a response to my emails to support.

    #417142

    raincoaster
    Member

    What procedure did she go through to get her username? And emailing support is not the best way to go. Contact them here

    http://support.wordpress.com/contact

    #417230

    jjpricer
    Member

    She used the “sign up for a blog” page. Near the bottom you can choose whether to have a blog or just a username – so we chose just a username.

    And that form is what I used to contact support. I apologize, I suppose “emailed” was not the most accurate of terms.

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