Add a Zone Record to ""

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  • #1057685

    I need to add a Zone Record to “”.
    I want to create a link from “” to “”
    I ONLY going to use the domain to redirect the people from to

    I tried to create a Zone Record at this page:
    I received this response:
    “We cannot add a zone for the domain you’ve specified. Please contact support for help.”

    Please, help me.

    The blog I need help with is



    A zone record already exists for “”, and I see that you have changed your nameservers to point to What you need now is a domain mapping upgrade. You can add your domain “” under Store > Domains, then follow the prompts to complete the purchase.

    You can find more information in this support article:


    Is required to pay to map domain now??



    Yes, indeed it is. will not be mapping your domain to your free hosted Word free of charge.


    Ok. Thanks very much.



    You’re welcome.

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