Add DNS record for greenscapebloem.co.za

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  • #1063843

    I’ve tried to add a Zone Record for the domain greenscapebloem.co.za but it asked me to contact support. Could you please add the Zone Record for me?

    The blog I need help with is greenscapebloem.co.za.

    #1063925

    kardotim
    Member

    Your domain mapping has been purchased successfully. Though your domain is not pointing to WordPress.com name servers yet. Please go to your domain registrar’s site and log into the control panel. You will need to update the name servers as below:

    NS1.WORDPRESS.COM
    NS2.WORDPRESS.COM
    NS3.WORDPRESS.COM

    For more information, please visit the help documentation provided by the registrar and our support page:
    http://en.support.wordpress.com/domain-mapping/map-existing-domain/

    Let us know if you have any questions!

    #1063935

    Hi

    I just tried to change the nameservers to the ones you provided and it says failed. I contacted the regisitar and they informed me I can only make the changes after my domain has been accepted on your side.

    Please could you assist me further.

    Thanks.

    #1063943

    kardotim
    Member

    The domain zone record has already been created on our side. Which means that only the nameservers have to be changed now.

    What kind of error message do you get when changing the NS records? please make sure you change the current records:
    ns1.parker.gridhost.co.za. and ns2.parker.gridhost.co.za. to the ones I gave you before.

    Thank you,

    #1063947

    I get the following error message: Nameserver Tests failed, no update will occur

    #1064003

    kardotim
    Member

    The nameservers are set and your domain is working properly.

    Feel free to contact us if you have any other questions.

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