Add DNS record for

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    I have the domain registered through I have already mapped the domain to my acccount. However, I need to access my webmail through GoDaddy, which carries the subdomain of

    GoDaddy said that I would now need to add the DNS zonefile for this subdomain so that I could access my webmail @

    I’ve tried to add a Zone Record for the domain but it asked me to contact support. Could you please add the Zone Record for me?

    Thanks, Heidi Hale

    The blog I need help with is



    Hi Heidi,

    GoDaddy was not quite correct in their statement. The zone file is already present; you can edit it by visiting Store->Domains->Edit DNS in your site’s dashboard (direct link: )

    It appears there is already a DNS entry for that opens a webmail login.

    For an entry for webmail (assuming the one in place isn’t right), we would need from GoDaddy either the CNAME or A record value needed based on their setup.

    Thanks for using and please let me know if you have any questions or need anything else!


    Thank you! That helped.

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