add domain name

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  • #3334785

    greggfarah
    Member

    How do I add my domain name to my word press site?

    The blog I need help with is gpfarah.com.

    #3334883

    Hi greggfarah,

    Do you want to add a another domain to gpfarah.com?

    This site uses WordPress.org software and is hosted by OVH Hosting. Please contact them or post to the WordPress.org support forums if you need advice for gpfarah.com.

    This documentation about changing the site URL may also be useful:

    https://wordpress.org/support/article/changing-the-site-url/

    Best of luck!

    #3335013

    greggfarah
    Member

    thank you. Now I’m thoroughly confused because I haven’t owned gpfarah.com for years. I actually have 2 other WP accounts and I don’t know how to shut down the gpfarah. I can’t log in and when I click create new password it sends a link to an email I no longer have. Is there any way to talk on the phone with someone? I’m sure it could be sorted out quickly that way.

    #3335021

    Hi there,

    We do not provide phone support because many of the issues we discuss require frequent reference to web links and code.

    https://en.support.wordpress.com/live-chat/#phone-support

    We do provide support through these forums (we’d be happy to assist!) and via email and even live chat if you have a paid plan. if you have the Business Plan, we even provide support via video chat.

    For the different ways we provide support, please visit support page:

    https://en.support.wordpress.com/help-support-options/

    The two sites under the account you are contacting us from are self-hosted WordPress.org sites connected via Jetpack. So, neither are hosted here. gpfarah.com is still showing under this account because it were never disconnected from Jetpack.

    If the site is still available for whatever reason, you’ll need to reach out to your site host.

    Thanks,

    #3335023

    greggfarah
    Member

    how do I disconnect from jetpack?

    #3335031

    Hi there,

    Our support page provides a guide on how to remove self-hosted WordPress site from your WordPress.com account:

    https://en.support.wordpress.com/disconnect-jetpack-sites/

    If you have any questions or trouble with the disconnection, let me know, and I’d be happy to do it for you.

    Cheers,

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