Adding Media – Error Files Don't Exist?

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  • #1112195

    tslats
    Member

    When i try to add media to a post it goes through the progress bar then comes up with an error that the files don’t exist and to upload something more substantial.

    i have tried multiple formats jpeg, tif, psd etc and all have the same issue.
    Files are between 1-7mb

    Any ideas?

    The blog I need help with is thelongandshort.com.

    #1112320

    Files are between 1-7mb

    That is tremendously huge and is probably choking the system.

    Try a .jpg that’s 100K or less and see if it works.

    #1112413

    tslats
    Member

    Nope just tried a small image and same error

    Error logo_main.png
    File is empty. Please upload something more substantial.

    #1112414

    raincoaster
    Member

    Define “small” please.

    #1112438

    tslats
    Member

    86kb

    #1112439

    tslats
    Member

    also tried PNG and JPEG

    #1112440

    raincoaster
    Member

    Hmm, what browser are you using? And are you perchance using an app or ipad or something? There are some reports of issues with those.

    #1112448

    tslats
    Member

    Using Safari on an Imac
    I’ll try Firefox

    #1112449

    raincoaster
    Member

    There have been reports of issues with Safari lately. If FF works better for you, that’s good to know. Try Safari again after their next version to see if they’ve made it WP.com compatible.

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