en WordPress.com Forums › Support Adding Media – Error Files Don't Exist? Author Posts January 2, 2013 at 10:11 am #1112195 tslatsMember When i try to add media to a post it goes through the progress bar then comes up with an error that the files don’t exist and to upload something more substantial. i have tried multiple formats jpeg, tif, psd etc and all have the same issue. Files are between 1-7mb Any ideas? The blog I need help with is thelongandshort.com. January 2, 2013 at 12:21 pm #1112320 notawoodpeckerMember Files are between 1-7mb That is tremendously huge and is probably choking the system. Try a .jpg that’s 100K or less and see if it works. January 3, 2013 at 9:40 am #1112413 tslatsMember Nope just tried a small image and same error Error logo_main.png File is empty. Please upload something more substantial. January 3, 2013 at 9:43 am #1112414 raincoasterMember Define “small” please. January 4, 2013 at 12:03 am #1112438 tslatsMember 86kb January 4, 2013 at 12:03 am #1112439 tslatsMember also tried PNG and JPEG January 4, 2013 at 1:29 am #1112440 raincoasterMember Hmm, what browser are you using? And are you perchance using an app or ipad or something? There are some reports of issues with those. January 5, 2013 at 12:09 pm #1112448 tslatsMember Using Safari on an Imac I’ll try Firefox January 5, 2013 at 2:55 pm #1112449 raincoasterMember There have been reports of issues with Safari lately. If FF works better for you, that’s good to know. Try Safari again after their next version to see if they’ve made it WP.com compatible. Author Posts The topic ‘Adding Media – Error Files Don't Exist?’ is closed to new replies.