I am writing to you to get some help regarding creating an Akismet account.
I have already got a wordpress account, I have installed the plug-in Akismet and have activated it. However, when continuing in the steps to create an account to be able to receive my API code, Akismet says my email address is not valid (i chose their the option ‘i already have a wordpress account’), OK.
So i tried with my username, this is accepted HOWEVER, it says the password is invalid, i am 100% SURE i am using the right password, and in case the was a fault, i even tried to follow the steps forgot my password just to see if that Was a problem, this created yet another error….I never receive the mails to reset the password even after 5 attempts. SO, what now?
I then when to my dashboard on wordpress and changed the password myself to which i received correctly as i should an email notification of my password change, so i am sure there is NO problem with my email address linked to my wordpress, i then returned to Akismet to try to access again with my new password (trying both with my email AND my username)…..to no avail, i still receive the message password invalid!! Please, what else can i try….
Regards, A very frustrated wordpress user!
I’ve replied to you regarding this Akismet issue via our ticket (email) system.
In summary, your key is active now.
Please keep replying to us via ticket system, here is not the correct place to get help for Akismet.
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