All my widgets have disappeared

  • Author
    Posts
  • #1753895

    papayapieces
    Member

    All my widgets have suddenly disappeared, for no reason. Is there some kind of going on?

    The blog I need help with is papayapieces.com.

    #1754017

    papayapieces
    Member

    And on my widgets page it says that my side bars are “inactive”. What is going on?

    #1754018

    timethief
    Member

    I haven’t a clue. But if you check the live demo site page and it’s changed then that means Staff are working on the theme template.
    http://tritonlitedemo.wordpress.com/

    I’ll tag this thread for a Themes Staff follow-up. Please subscribe to the thread so you are notified when they respond and please be patient while waiting.

    #1754025

    papayapieces
    Member

    Thanks for your quick response! :)
    I’ve checked the link of the theme template you’ve sent me and the widgets are visible there. I’ve tried putting some of my widgets back but they still won’t appear and the same message says that my side bars are not available.
    Cheers.

    #1754029

    lmdl09
    Member

    My widgets have all suddenly disappeared as well, and the majority are custom-created. Using the Piano Black theme. What is this about?

    #1754032

    papayapieces
    Member

    I hope your widgets will be back soon!
    I realised a couple of my older now inactive widgets were back on my blog, so it look like my widget spaces are working again and have just gone back and redone ALL of them!

    #1754034

    lmdl09
    Member

    @papayapieces

    Thanks! I’ll be waiting on an answer, as this sort of wipe-out is really unacceptable. Creating those widgets took an enormous amount of time.

    #1754035

    papayapieces
    Member

    There was once a time that I had plenty of image widgets especially designed with texts in them (then removed them and changed to my current ones), so yes I can relate!

    #1754036

    ninglun
    Member

    http://neilcommonplacebook.wordpress.com/ also just had its widgets/sidebar do a vanishing act. I found them all stored as “inactive” and restored them one at a time — but what is going on?

    #1754038

    robynll111
    Member

    Add me to that list of disappeared widgets. I have been trying over and over to re-add them, but I only get one option per Widget area.
    blog-woman.com

    I don’t know if this is connected, but I lost them after I was trying out some new themes.

    Thanks for any help and info ASAP.

    #1754039

    robynll111
    Member

    Just got mine back – I went into the widgets page, to screen options (top right page) and clicked on the accessibility mode. This allowed me to do the drag and drop method into the primary widget area, which allowed me to place all I wanted into that area. With the earlier problem, when I tried to replace the missing widgets, I could only place one widget per widget area.

    #1754044

    kathrynwp
    Staff

    Is everyone back to normal now?

    the same message says that my side bars are not available.

    If this happens again to anyone else, could you please take a screenshot of the entire page where you’re seeing this message, so I can have a closer look?

    Here’s a guide on how to make a screenshot, if you’re not sure: http://en.support.wordpress.com/make-a-screenshot/

    You can upload the screenshot – in a graphic format like JPG, PNG, or PDF – in your Media Library so I can see it. Thanks.

    #1754050

    lmdl09
    Member

    @kathrynwp

    Much like @robynII111, my widgets also disappeared yesterday after previewing another theme. After stitching all the widgets back together, I unfortunately took a look at another theme today and — bingo! — the widgets were gone again.

    So there’s the problem. Preview at your own peril!

    #1754052

    kathrynwp
    Staff

    Lidia – I’m sorry that happened to you. :-(

    I’m going to have a look at this now.

    When you say you “previewed” a theme, did you actually switch themes?

    #1754053

    kathrynwp
    Staff

    Lidia – I haven’t been able to replicate this. I went to Appearance > Themes, clicked Preview on another theme, then Cancel, and my widgets were still there.

    Could you please describe, step-by-step, exactly what you did and where before the widgets vanished? Thanks.

    #1754058

    robynll111
    Member

    Hi Kathryn – Great Idea about the screen shots – wish I had thought of that!!
    When my widgets were erased from my blog – I started out by clicking Stores, Themes, clicked on Preview, (actually, I previewed a few themes, including playing with fonts and colors). Then after each preview I clicked cancel.
    When I went back to my own page, the widget side bars were gone, but in the Widgets general options page, my widgets (standard and customized) were taken out of the Primary areas and placed in ‘inactive widgets’ columns at the bottom of the page.
    I did manage to replace them all the first time of playing with theme previews, but after the second session of that, I couldn’t.
    I stumbled across the screen options button on the widget page and managed to click on the accessibility option, which allowed me to drag and drop my widgets back into place.
    I hope this will be of some help in figuring out what’s going on. I would love to check the themes, but would find it somewhat frustrating to have to update my current page each time.
    Cheers, and thanks for your help!
    Robyn

    #1754059

    kathrynwp
    Staff

    Robyn – thanks for this. Could you tell me what your original theme was, and what theme did you try to preview?

    #1754062

    kathrynwp
    Staff

    I’ve been able to replicate this bug. Please hang tight while we investigate why widgets are being lost after previewing a theme. We’ll keep you posted here.

    #1754063

    lmdl09
    Member

    Hi Kathryn,

    No, I didn’t switch themes, just a standard preview and cancel as you describe. I just replicated it for the third time; there’s no doubt that this is the issue…

    #1754065

    robynll111
    Member

    My original theme is Twenty Ten and actually I was having a blast with quite a few. I’m not certain, I’ve remembered them all, because I saved snapshots for only a few, but for sure in the first go-around, I tried out:
    Fictive
    Hemingway Rewritten
    Dynamic News
    Isca
    InfoWay
    Spun
    Twenty Thirteen

The topic ‘All my widgets have disappeared’ is closed to new replies.