All wordpress sites have problems loading/ load only the barebones version

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  • #688124

    clinerose
    Member

    I found specific problems last night, and I posted about them in this forum earlier today. See my most recent post. I also have FIOS, but now I’m at my friend’s house (also in Arlington) and everything works fine from here. I called Verizon and they insisted that it was a browser problem, which is clearly not the case.

    #688125

    Do the images work for you at these links?
    https://hicsunt.wordpress.com/
    https://clinerosedesigns.wordpress.com/
    https://ziaclara.wordpress.com/

    P.S. Earthquakes are unnerving!

    #688127

    ziaclara
    Member

    wpgaurav mentioned that he was going to tag this problem for the staff. I hope they can look into it fairly soon. I would love to hear from someone on the staff about this – if it has happened before or what they did about it.

    #688128

    elnagy
    Member

    I ran the “YouGetSignal” page, which checks the web server on which wordpress.com and other wordpress sites are located. It gave me this
    Found 472 domains hosted on the same web server as http://www.wordpress.com (76.74.254.120).

    “It appears that the web server located at 76.74.254.120 may be hosting one or more web sites with explicit content. The web sites in question are highlighted in red below. There is a possibility that all of the web sites on this web server may be blocked by web filtering software. Search engine rankings for these web sites may be affected as well.”

    http://www.yougetsignal.com/tools/web-sites-on-web-server/

    This might explain why viewing them through pagewash works? Of course, I don’t really know what the implication of this is – what can we do about it, to start viewing wordpress sites in full again.

    #688129

    @ziaclara, looking into it. Trying to get more info from users to identify who/where exactly is affected.

    #688130

    clinerose
    Member

    In the Chrome inspector last night I got the following error:

    Resource interpreted as Stylesheet but transferred with MIME type text/html

    This explains, in my mind, why the pages look ‘bare-bones’ because the CSS Stylesheets are failing to load. Beyond that I’m clueless, but the pattern indicates that this is some Verizon problem.

    #688131

    @hicsunt, I think that list from YouGetSignal is only relevant if your specific URL is listed.

    It’s possible your anti-virus or firewall software is blocking some supporting files for you though. What anti-virus software are you guys using?

    #688132

    elnagy
    Member

    I tried earlier disabling the anti-virus (shutting down the process tree), but that did not help. My anti-virus is Webroot.

    #688133

    clinerose
    Member

    I have Norton, but only on one of my machines. This is affection my PC laptop, Mac laptop, and iPad. But ONLY from my house. When I take them elsewhere it works just fine. I have FIOS at home.

    #688134

    auxclass
    Member

    @designsimply – sometimes in the past when this happened a Happiness Engineer posted links to three sites that I think had the CSS stuff on them and then ask people with if they could get the sites to load (I think they just loaded plain text files) – sorry I can’t remember the links or who the H. E. was that worked the last problem like this.

    The end result was problems with ISP’s and in some cases firewalls that killed some of the WordPress.COM sites with files (you have a very distributed system).

    #688136

    Could you test these links and let us know if you can access them? What you should see is a bunch of text (CSS actually). If you can access some, but not all, let us know which you cannot access.

    http://s0.wp.com/wp-content/themes/default/style.css?m=1249392855g&3
    http://s1.wp.com/wp-content/themes/default/style.css?m=1249392855g&3
    http://s2.wp.com/wp-content/themes/default/style.css?m=1249392855g&3

    #688142

    elnagy
    Member

    Can not load any of the three sites. Unfortunately.

    #688143

    I figured that would be the outcome.

    #688144

    clinerose
    Member

    What does it mean? ISP issue?

    #688145

    Can you provide a few more details for me? Do the URLs work if you use https instead of http?

    https://s0.wp.com/wp-content/themes/default/style.css?m=1249392855g&3

    Can you do a traceroute?

    To do a traceroute from Windows, select Start → Programs → Accessories → Command Prompt and enter the following:
    tracert s0.wp.com

    To do a traceroute on a Mac, go to Applications → Utilities → Network Utility, click the Traceroute option at the top, type in the domain that is not working for you (i.e. s0.wp.com) and hit Enter.

    #688146

    ISP is Internet Service Provider. The company you have your internet service through. It sounds like something at Verizon, at least in some areas is blocking the CSS servers or files at wordpress.

    #688147

    @clinerose, an ISP issue would mean that something on your internet provider’s side is blocking some of the supporting files for some reason.

    #688148

    clinerose
    Member

    Yea I was asking if it was indeed an ISP issue. How should we handle it? I already called them yesterday and they were not at all cooperative because they could load everything just fine at their end. I’m also at a friend’s house now not too far from mine that has Verizon, and it’s working fine.

    #688149

    Are you using the computer that you had issues with at home while at your friend’s house?

    #688150

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