Am I in Redemption/Retention Period?

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  • #1748359

    audiotrades
    Member

    Domain expired 03/03/2014 :-( I’m not web literate…..

    Should pay more attention to my page I think, or consider automatic renewal when just using it as a portfolio!

    So am I in time for my redemption? WordPress Dashboard asks me to contact support when I offer up to pay my fine…..

    My email is associated with my expired domain, everythings bouncing back and i’m currently having a professional meltdown….
    Thanks

    The blog I need help with is audiotrades.com.

    #1748441

    timethief
    Member

    audiotrades.com has expired. For more information on what your options are, please see this document. http://en.support.wordpress.com/domains/domain-expiration/

    I’ll tag this thread for a Staff follow-up. Please subscribe to the thread so you are notified when they respond and please be patient while waiting.

    #1748449

    audiotrades
    Member

    thanks @timethief

    #1748457

    timethief
    Member

    You’re welcome.

    #1748589

    gracejiyoung
    Member

    Hi there,

    I see that Radford has responded to you privately. If you have any further questions please reply to him via email.

    Thank you!

    #1748659

    judithwencel
    Member

    Same problem at http://www.successinthemiddle.org. Expired 24 days ago. :( Can someone check to see if I’m in the redemption period? I’m not seeing a way to pay in the store.

    #1748660

    judithwencel
    Member

    My apologies. successinthemiddle is fine. It’s http://www.summerofsuccess.org that expired.

    #1748661

    timethief
    Member

    summerofsuccess.org expired 24 days ago! For more information on what your options are, please see this document. http://en.support.wordpress.com/domains/domain-expiration/

    #1748662

    gracejiyoung
    Member

    Hi Judith,

    I have responded to you privately. Please check your email and respond from there if you have any questions.

    #1748663

    judithwencel
    Member

    I’ve just spent well more than an hour with that document and its various links and I don’t understand what to do. If I do a premium upgrade will that restore me?

    #1748664

    judithwencel
    Member

    I’m guessing I didn’t have Summer of SUCCESS directed to (email redacted) because I’m not seeing the e-mail (and that is probably why I missed a notice of expiration). Did your e-mail go to another e-mail address? If so, I’ll dig it up from last summer. :) I think I can guess what it was.

    #1748665

    gracejiyoung
    Member

    HI Judith,

    The email went to the address of the account that owns the domain (it is not this username: judithwencel). Please check your other account’s email address.

    Thanks

    #1748666

    mrjmve
    Member

    Hi gracejiyoung!!!

    I’m having the same problem with the domain atrahdom.org

    It’s been 22 days since it expired, and I don’t see any options to renew it on the dashboard.

    I understand it’s on redemption stage… Please help me to renew it as soon as possible!!

    I’m waiting to hear from you!

    #1748667

    drkcat, it turned out the button was there to renew when I signed in as the owner of the site, not just an editor or administrator, so make sure you use the info you used when you originally set up the blog. (I have several sites and had forgotten I set that one up under a different e-mail). When I went to the blog signed in as the owner, there was a button right on the uh-oh page that sent me straight to the payment page.

    #1748668

    mrjmve
    Member

    Thankyou summerofsuccess!!! That was it!! ;)

    #1748669

    gracejiyoung
    Member

    Hi there,

    I’m glad everything has been worked out!

    Cheers!

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