Need help? Check out our Support site, then


  1. I used to be able to create "anchors" with no problem, but now the words "anchor and the name of the file" show up on my finished page. Anyone have any advice for creating easy anchors?
    Thank you.

  2. Hi there,

    Could you please provide your site URL?

    Thank you.

  3. Thank you so very much. I was just about to send you the url, but then the anchors started working! OMG! I guess I just have to keep trying. Thanks again.

  4. Oh, never mind. They aren't working. UGH!

  5. Hi there,

    Seems like your issue is related to a site that is using the software, which is hosted outside

    This forum only supports the sites hosted on Please post your question on the support forum:

    Both( and are different products. You can find out the differences between them here:

    Having said that, have given below few suggestions regarding the anchors.

    If you don't want the word Anchor and just want the name of the file to appear when clicked, then look out for the below words in your HTML and delete it. It should do the needful
    Anchor: adultform 
    Anchor: congcare 
    Anchor: children 

    If you don't want the word Anchor nor the Name of the file in your page, then you need to remove the whole of span class with respect to your anchors and include the respective ids wherever you want the anchor tag to be linked to.

    For example, if you delete the span class of children ministry and include its ID(id="children") in the Growing Families Team paragraph, then when you click on Children & Family Ministry on top of page it would jump to Growing Families Team
    <p id="children"><strong>Growing Families Team:</strong></p>


    Span Classes

    Adult Form Span Class

    <span id="adultform" class="sta-anchor ">Anchor: adultform <a href="http://adultform" onclick="_gaq.push(['_trackEvent', 'outbound-article', 'http://adultform', 'ADULT FORMATION']);"><strong>ADULT FORMATION</strong></a></span>

    Children ministry span class

    <span id="children" class="sta-anchor ">Anchor: children <a href="http://children" onclick="_gaq.push(['_trackEvent', 'outbound-article', 'http://children', 'CHILDREN’S MINISTRY']);"><strong>CHILDREN’S MINISTRY</strong></a></span>

    Congregational Care span Class

    <span id="congcare" class="sta-anchor ">Anchor: congcare <a href="http://congcare" onclick="_gaq.push(['_trackEvent', 'outbound-article', 'http://congcare', 'CONGREGATIONAL CARE']);"><strong>CONGREGATIONAL CARE</strong></a></span>

    Hope that helps.

    Thank you.

You must log in to post.

About this Topic