Need help? Check out our Support site, then

API Key: Error Messages

  1. I have two API keys -- one for and one for my self-hosted blog. I am trying to enter one of them (I tried both, neither worked) to the self-hosted blog so I can use stats. I continue to get error messages that the API key is owned by someone else, and to add that person to the access list. However, there are no directions on how to do that. The directions for API Keys here at don't work -- there is no place at the bottom of the page to add an email address. The API keys are both mine, so I don't need to change an owner, I just want stats to work, since it's so inherent in the dash if you want stats. I'd delete them if I could and use third-party plug-ins but of course that doesn't work. Any help is appreciated. Thanks!

    The blog I need help with is

  2. Are you aware of the change to JetPack?

    Having trouble getting off the ground with Jetpack? We’re here to help. Here are some common issues and solutions.
    ... Didn’t see what you need? Still having problems? Contact Support.

    See also >

Topic Closed

This topic has been closed to new replies.

About this Topic