API Key issues

  • Author
    Posts
  • #184382

    legendarysim
    Member

    I am having issues using my API key. Recently my server failed and I need to re-enter the API key. When I enter the API key I get the following error:

    Your blog was unable to connect to WordPress.com. Please ask your host for help. (transport error – could not open socket: 32767 )

    I am positive that it is the correct key and I am using the one I am given but it won’t work. I am not sure if it is related to the site having to start over again or the host having to buy a new server.

    #184585

    raincoaster
    Member

    I think you may need to talk this over with staff:
    http://wordpress.com/contact-support/

    #184586

    I suggest you contact staff as this is something beyond us volunteers. I suspect it is a server setting or permission that needs to be changed. Include the email address for your account here, your username and a description of the problem as well as the error you received.

    http://wordpress.com/contact-support/ (Mon-Fri 8am-4pm Pacific time) or using the “support” button in the upper right of your dashboard.

    #184588

    mark
    Staff

    It’s the host you need to talk to – “Please ask your host for help. (transport error – could not open socket: 32767 )” – give them that.

    #184594

    legendarysim
    Member

    The host said that the socket was open so I don’t think it is a host issue but I did submit a ticket again.

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