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Are stats updating normally today?

  1. misereremei
    Member

    I put in a help ticket and pointed them to this thread asking for someone to let us know what was going on.

    My stats have started to move slooooooooowly in the last 20 mins or so, but it doesn't look like I've recovered any of the hits I received during the "black out" hours

  2. funky16corners
    Member

    Same here. Minimal uptick in stats, no recovery of lost hits

  3. jacklphoto
    Member

    very sloooooooowly starting to see some movement. Graph still stuck, but gross hit count has ticked up.

  4. shoreacres
    Member

    Still NO movement whatsoever on my stats page.

  5. leilaniamorey
    Member

    Yeeeaaa...just moved 1 hit up....will we get back what was not marked? (please say yes) :)

  6. markdowe
    Member

    I take it the stats issue must be a pretty sharp technical issue to resolve because, from previous experience, response from admin has been swift when issues have been raised. I do hope this issue is sorted out soon given the vast amount of work that went into launching this latest version of wordpress software.

  7. plugandpray
    Member

    3 hits up for me every 20 minutes...

  8. sensuouscurmudgeon
    Member

    Picked up 7 more hits, but every other time I refresh the page formatting is gone. Staff must be going through a rough time.

  9. kat100
    Member

    I do not seem to have any of my "missing" stats yet.

  10. shoppingpr0n
    Member

    Bleh - so frustrating for a new blogger! (Frustrating for everyone, no doubt.) Added SiteMeter, but that doesn't help the past 6 hours. :(

  11. shoppingpr0n
    Member

    One! One view!

  12. leilaniamorey
    Member

    Hehe 2 here...so someone still love me :p on a positive side guys and girls...we are not getting any spam :p

  13. laylanajia
    Member

    Its back people!! :)

  14. markdowe
    Member

    Its working!

  15. secondchancetolive
    Member

    I just got a stat increase too. Thank you support for fixing the matter.

    Craig

  16. leilaniamorey
    Member

    mmmh all your stats are back? if that is the case I only had 2 hits all day...*feels like a failed blogger* :D :p

  17. shoreacres
    Member

    New hits are being recorded but the stats have NOT been updated to reflect hits during the outage.

    Sitemeter recorded about 200 hits for me during past hours that are not accounted for on the stats page.

  18. jacklphoto
    Member

    Just received this from wordpress via email:

    I'm sorry. We had a problem with the stats today for several hours. Stats are recording again. We are working on getting the missing stats back into the system. We'll give an update once we have more information.

  19. photolord
    Member

    New stats working now. Support said that they were working on seeing if they can get the old stats missed back up for us. As for now, I am getting new hits, so that's good.

  20. shoreacres
    Member

    Ah! Just received a nice email from Nick:

    Stats are recording again. We are working on getting the missing stats back into the system. We'll give an update once we have more information.

    I'm sure they've been pulling their hair out over this, but there's hope for the missing stats.

    Thanks, Nick & others.....

  21. shouldbutdont
    Member

    I created a discussion for the missing stats during the blackout in a new thread for clarity >> http://en.forums.wordpress.com/topic/status-of-stats-during-blackout?replies=1

  22. ctrnash
    Member

    just got the same reply from support too...I certainly hope we can get the missing stats...my traffic has increased by 50% this week and we even hit the top 100 fastest Growing Blogs list this week....don't want to go backwards now.

  23. blogharbor
    Member

    Hope this is true across the board for stats. Since 830 am CST (more than 7 hours ago), I've now gone up by...............7 hits. As I wrote when I started this thread, my traffic isn't in the thousands per day. But it's in the hundreds, so this is still off.

    I wrote support, too, so I guess it's just a waiting game.

    Thanks to everyone who has weighed in! Nice to know it wasn't just me this morning.

  24. designsimply
    Staff

    Sorry for the interruption in stats today. We are working to restore the missing stats but it may take a little while.

  25. blogharbor
    Member

    Thank you! I suspect I speak for a lot of folks here - at the end of the day, our blogs are about content over numbers. But the numbers do allow us to see if the content is reaching people.

    Again, thank you for jumping on the problem for all of us. It's greatly appreciated!

  26. guesst
    Member

    I thought it was just me.

    This coincided with my host getting hacked, so I assumed folks just stopped visiting the site. Then I fixed things, and the stats didn't come back up, even after a PR post. But when I check my AWStats it shows I've actually had a huge spike in traffic. So I came here to check it out.

  27. ctrnash
    Member

    Thanks to the folks at support for their hard work and efforts.......I've been with WordPress since October, and this is the first time this has happened to me...so I'm very grateful for the service we get...thanks again.

  28. blogharbor
    Member

    ctrnash - This is the third time this has happened but considering how many blogs they have, the technical requirements involved, etc., quite honestly I'm surprised they don't have more problems with stats.

    In both previous cases, all my stats eventually got recorded.

  29. misereremei
    Member

    It looks like all my "lost" stats got recorded :-)

  30. ronsrealm
    Member

    Interesting thread. My stats aren't frozen, but Friday, and today, they've been painfully slow - and the overall hits for the day, usually falling within a range I consider normal, have plummeted. Wonder if it's the same problem...

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