Auto Billing

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  • #1053605

    mmedonis
    Member

    automatic billing

    Where do I find information on the credit card you have on file for automatic billing as I need to update that information and I am not sure where to do that.

    Mary
    Blog url: http://fpamiblog.wordpress.com/

    The blog I need help with is fpamiblog.com.

    #1053683

    auxclass
    Member

    Somewhere in Dashboard >> Store >> My Upgrades

    Note: you need to be logged in as the account that purchased the upgrade to see the info on it

    #1053806

    lhamberg
    Member

    What if that person is no longer with the company? I need to see this information and cannot. Please help? How do we change it over to a valid user?

    #1053807

    timethief
    Member

    Provided you are logged in under the username account that registered the blog under that username and also purchased the upgrades for the blog you ought to be able to update your credit card information on this page > Store > My Upgrades. For more information: http://en.blog.wordpress.com/2012/03/26/keep-your-upgrades-in-order/

    If you are not the original person who set up the username account, registered the blog and initiated the upgrade then you need to contact the person who did those things.

    How do we change it over to a valid user?

    The original Admin must transfer the blog http://en.support.wordpress.com/moving-a-blog/#transferring-your-blog-to-another-user-or-account

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