auto renew fail

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  • #3014581

    moroccoelmar
    Member

    I am seeing a typo in the address that WordPress submtted for auto renew for my blog and domain name and I think this is why the cc did not go thru. My cc did NOT change, but when I really look closely at the address, there is no . between the name and the com

    The blog I need help with is coeurfranc.wordpress.com.

    #3014831

    Hey there,

    I checked with our registrar and coeurfranc.com is now in a redemption period. You can still renew your domain through us, but it is now a more expensive and complicated process to do so. Our registrar charges an $80 late renewal fee in addition to the $26 we charge to renew the domain. The good news is that this is still a chance of reclaiming the domain through this option.

    Your other option is to wait until the redemption period is over so that the domain becomes available for registration again. Domains are usually in redemption for approximately 80 days, but with this option, you run
    the risk of someone else jumping in front of you to purchase the domain before you get the chance.

    Please let me know if you want to proceed with paying the late renewal fee in the attempt to reclaim the domain name. This option is also time sensitive because the domain can be auctioned off to an expired domain bidder.

    I would suggest enabling the auto-renew option so that you will not have to worry about losing control over your domain in the future.

    Please visit the support page link for further instructions:

    http://en.support.wordpress.com/domains/domain-expiration/

    Let me know if you have any questions. Thank you!

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