auto renew of WordPress.com

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February 10, 2019 at 9:29 pm #3265525
emulaytra
Member
I have just received an autorenew email from help@wordpress.com (WordPress.com Upgrades), warning me of an autorenew in 4 days. I may not need or want this autorenewed! I assume my credit card will be debited as before – I’ve been paying since 2015 and have receipts – but the prev purchases do not show up in my profile under ‘Manage Purchases.’ All I see there are previous purchases of Akismet (now deactivated).
- This topic was modified 3 days by darnelldibbles.
February 11, 2019 at 1:21 pm #3265790

fstat
Staff

Hi there,

Can you please let me know what this upgrade is about and for which site?

February 11, 2019 at 4:01 pm #3265881
grahamph
Member
It’s not an upgrade, but a serious mistake. It’s for a site that never went live: grahamhayman,wordpress.com
Seems I started paying for what I thought was the WP software but was actually for hosting – then I created my own domain [redacted] that is hosted independently by [redacted]
.
- This reply was modified 2 days by darnelldibbles.
February 11, 2019 at 6:06 pm #3265937

grahamph
Member

Solved thanks please close this thread.

February 12, 2019 at 4:51 am #3266182

supernovia
Staff

@grahamph I just about closed the thread, then I noticed it’s still set to auto renew. Is that your intention? If not please let us know; we can disable that.

February 12, 2019 at 6:39 am #3266235

grahamph
Member

I cancelled the auto payment from the other end: my paypal a/c because I could not find where to stop it in WP. Still curious though; where would I cancel it in WP?

February 12, 2019 at 8:39 am #3266278

fstat
Staff

Since you have already removed your credit card it doesn’t matter, but I’ve turned the auto-renewal feature off for everything on your account.

February 12, 2019 at 3:14 pm #3266486

grahamph
Member

Thank you!

February 15, 2019 at 7:43 pm #3268219

denmanresource
Member

Could you please delete this thread on the public forum – or just delete the names of my websites?

February 15, 2019 at 10:20 pm #3268305

darnelldibbles
Staff

Hi there,

I redacted the URLs of your websites from the thread. Let me know if you have any questions.

Thanks!
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