auto renew of WordPress.com

  • Author
    Posts
  • #3265525

    emulaytra
    Member

    I have just received an autorenew email from help@wordpress.com (WordPress.com Upgrades), warning me of an autorenew in 4 days. I may not need or want this autorenewed! I assume my credit card will be debited as before – I’ve been paying since 2015 and have receipts – but the prev purchases do not show up in my profile under ‘Manage Purchases.’ All I see there are previous purchases of Akismet (now deactivated).

    #3265790

    fstat
    Staff

    Hi there,

    Can you please let me know what this upgrade is about and for which site?

    #3265881

    grahamph
    Member

    It’s not an upgrade, but a serious mistake. It’s for a site that never went live: grahamhayman,wordpress.com
    Seems I started paying for what I thought was the WP software but was actually for hosting – then I created my own domain [redacted] that is hosted independently by [redacted]
    .

    #3265937

    grahamph
    Member

    Solved thanks please close this thread.

    #3266182

    supernovia
    Staff

    @grahamph I just about closed the thread, then I noticed it’s still set to auto renew. Is that your intention? If not please let us know; we can disable that.

    #3266235

    grahamph
    Member

    I cancelled the auto payment from the other end: my paypal a/c because I could not find where to stop it in WP. Still curious though; where would I cancel it in WP?

    #3266278

    fstat
    Staff

    Since you have already removed your credit card it doesn’t matter, but I’ve turned the auto-renewal feature off for everything on your account.

    #3266486

    grahamph
    Member

    Thank you!

    #3268219

    Could you please delete this thread on the public forum – or just delete the names of my websites?

    #3268305

    Hi there,

    I redacted the URLs of your websites from the thread. Let me know if you have any questions.

    Thanks!

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