Automattic Domain Manager

  • Author
    Posts
  • #837115

    therealgruff
    Member

    Hellooooooo,

    We bought our domain name through wordpress.com, with a quick whois request I have found that it was registered through Automattic. I would like to change the nameservers on that domain now, but for the life of me I can’t find a domain management url for the automattic domain manager.

    Can anyone help?

    Kind regards,

    Adam

    The blog I need help with is thisaffectedyouth.com.

    #837281

    timethief
    Member
    #837285

    therealgruff
    Member

    Hi timethief – thanks for taking the time to get back to me, but no they don’t. I have looked at both of these. I do not have the “Domain Administration” option on my page. From what I have read on the other posts from the numerous other posts on similar problems I need to deal directly with the domain registrar, but as I said I can’t find the details for Automattic’s domain manager anywhere!

    Kindest

    Adam

    #837286

    timethief
    Member

    I thought that would be the case as there’s another thread with 2 bloggers in it with the same issue. So I flagged this thread for Staff attention for you.

    #837311

    macmanx
    Staff

    I don’t see any domain registrations on your account.

    First, you’ll need to be logged in as the user who purchased the domain.

    Then, you can update the nameservers to point to your hosting provider’s nameservers following this guide: http://en.support.wordpress.com/domain-mapping/domain-management/#update-nameservers

    #837318

    samdorehall
    Member

    @macmanx Hi! This is the account we bought the .com with and I don’t have any option to see Domain Administration. We have recently renewed it and just want to point it elsewhere.

    #837323

    macmanx
    Staff

    The above account account initially purchased the domain, but a different account under the blog actually renewed it, so that account now owns it.

    #837326

    therealgruff
    Member

    resolved thankyou. I was given incorrect information by founders. Spanx MacManx!

    #837386

    macmanx
    Staff

    You’re welcome!

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