Awful awful experience

matheroo · Member · Jun 9, 2015 at 8:03 am
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I have had a terrible experience of using this site and desperately want a refund. There is no email address I can contact – the cancel and refund option is not working and I feel cheated out of £85. I need someone at WordPress to contact me urgently.

The blog I need help with is: (visible only to logged in users)
ariwinokur · Member · Jun 9, 2015 at 8:16 am
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I am sorry that you have had a terrible experience here. Perhaps there is something we can help you with here to improve your experience?

If you just want to find out about the refund, I have tagged this thread so that it can be addressed by a staff member. Please make sure you are subscribed to this thread so that you know when the staff member responds. You can subscribe by clicking the “Subscribe to Topic” link on the right.
chaitanyamsv · Staff · Jun 9, 2015 at 8:17 am
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Please check your other thread here and close this as duplicate.
akryworuka · Member · Jun 9, 2015 at 9:49 am
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matheroo, I sent you an email regarding your request. Please let me know if you did not receive it.
matheroo · Member · Jun 9, 2015 at 9:50 am
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I have only received an email saying I put a duplicate comment. I need a staff member help me get a refund as the ‘cancel and refund’ option is not working.
matheroo · Member · Jun 9, 2015 at 10:27 am
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Please could someone from WordPress email to resolve this. I have already had a terrible experience and this is making it even worse. I require a refund which currently it won’t let me do.
brookedot · Staff · Jun 11, 2015 at 8:04 pm
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Our Happiness Engineers have provided support this in private support. Closing this thread.

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